FOURMIDABLE · 23 hours ago
Associate Residential Manager
Natchitoches, LA
Full-time
Onsite
Entry, Mid Level
1+ years expFOURMIDABLE is seeking a full-time, experienced Associate Residential Manager to join their team at 500 North Apartments located in Natchitoches, LA. The role involves assisting the Residential Manager in managing and maintaining the community, ensuring adherence to Fair Housing and EEO laws, and taking on managerial responsibilities in the absence of the Residential Manager.
Property ManagementReal Estate
Responsibilities
Assists the Residential Manager in all aspects of managing and maintaining the Community, insuring adherence to all Fair Housing, EEO laws and regulations, and FOURMIDABLE policies and procedures
Assumes managerial responsibility in the Residential Manager's absence
Assists the Residential Manager with input of financial information and data for records, including rent, invoice systems and other related purposes
Maintains and updates all resident files
Assists residents with service requests and related concerns
Assists the Residential Manager with building and apartment inspections to maintain the standards and conditions of the Community
Maintains an inventory of office supplies, forms and reports, and reports shortages to the Residential Manager
Performs general clerical duties, including answering phones, typing, data entry, computer applications, filing, copying, mail distribution and scheduling(as required)
Assists in developing and overseeing resident activities, programs and services in order to establish and maintain the highest level of resident satisfaction and retention
Assist in developing goals for achieving highest possible occupancy and retention levels inorder to maximize income, through creative marketing and outreach efforts
Must be trained and comply with FOURMIDABLE, Federal, State and Local regulations, including EEO and Fair Housing, regarding multi-unit housing and to prepare all required forms in an accurate and timely manner
Assists Residential Manager with budget preparation by providing necessary information and daily monitoring of these budgets and monthly financial reports
Acts as a representative of FOURMIDABLE with staff, suppliers, contractors, residents, clients, and the community to ensure achievement of long and short term goals
Able to accurately and correctly calculate rents, pro rate leases, qualify potential residents, perform cash postings and accounts receivable information
Performs other duties effectively, as assigned or appropriate, to improve productivity, company/owner profit and/or owner and resident services
Represents the apartment community and FOURMIDABLE in a highly professional manner to current residents, prospective residents, and the greater community
Obtain appointments with prospective residents who inquire about apartments on the telephone
Present the apartment community and apartments to prospective residents, with and without appointments, to secure a commitment to lease
Responsible for ensuring the daily appearance of market ready apartments. Notify the Residential Manager and Maintenance Supervisor of any visual deficiencies in the apartment and common areas
Record client information, appointment dates and time on Welcome Cards. Maintain Welcome Card files
Maintain follow-up communication with prospective residents. Completes Thank You notes on a daily basis to all visiting prospective residents. Place follow-up telephone calls for the purpose of securing a future appointment to lease. Maintain communication, via the telephone, with all prospective residents until they either return to lease, or until the prospective resident secures an apartment elsewhere
Must have complete, current product knowledge of their apartment community and primary competitor communities, including rental rates, apartment style breakdown, apartment size, community amenities, location, resident selection criteria, management services and management/ownership, competitive deposit and lease term information
Participates in the development of creative programs to increase occupancy, as well as resident, owner and employee satisfaction
Plans and problem solves with the Residential Manager, leasing staff, maintenance staff as necessary using agreed upon methods in an effective fashion
Participates in creating and following personal development plans for self ensuring maximum personal growth
Gather and maintain pertinent marketing information such as: 1) Monthly competitive market surveys 2) Daily Traffic analysis 3) Statistics for completion of the Weekly Marketing Report 4) Quarterly Marketing Plan
Generate marketing ideas and develop creative outreach strategies to achieve maximum occupancy
Support the site management team by assisting with responding to resident service requests. Participate in the preparation of the monthly resident newsletter. Assist the Residential Manager in processing applications and completing move-in packages for new residents. Maintain a professional office environment
Other related duties as assigned
Qualification
Required
Must possess High School diploma or equivalent
Must be computer literate
Must be competent with computer systems, and possess the ability to become proficient at Powersite(or other Accounts Receivable systems) computer methods within three (3) to six (6) months of training
Must obtain Michigan Real Estate licensing within 18 (eighteen) months from date of hire
Must possess excellent communication skills, both verbal and written
Must be well organized and detail oriented
Must possess the ability to handle multiple tasks simultaneously
Must be knowledgeable of all applicable federal, state and local laws pertaining to Fair Housing and EEO within three (3) to six (6) months
Must be professional in appearance
Must possess the ability to work with a wide variety of residents
Preferred
One (1) year plus experience in property management
One (1) year plus marketing and/or sales experience
Possess Government-Assisted Housing experience (both HUD and MSHDA)
Successfully trained on Accounts Receivable computer methods
One (1) year plus previous supervisory experience
Possess general accounting skills and office experience
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
FOURMIDABLE
FOURMIDABLE is a nationally diversified real estate management and brokerage company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dale Sprinkle
MS / INSPECTOR
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