Small Business Growth Alliance · 1 day ago
Sales Support Coordinator
Small Business Growth Alliance is a leading business technology firm dedicated to empowering entrepreneurs. The Sales Support Coordinator provides administrative and operational support to the sales division, managing customer contracts, processing price quotes, and ensuring effective communication between the sales team and clients.
Responsibilities
Manage customer contracts within the required time-to-action window
Process price quotes and maintain all sales and customer tracking and reporting
Handle all general administrative support tasks for the external sales team
Manage all sales meetings, workshops and trainings by issuing invites, providing technical support, tracking attendance and manage sessions
Track and report attendance and participation for all sales training sessions
Complete sales reporting to track individual and team production
Take direction from fellow Sales Support team members as needed to support the external sales force and customers
Manage and complete customer onboardings to ensure accounts are activated and progressing as intended
Update customer records and status changes in the CRM to ensure accuracy
Support external sales force as needed through contract and document creation, training on products and solutions, specific customer support, etc
Conduct customer follow up on behalf of external sales forces as needed
Qualification
Required
1+ years in a sales support, customer service, or administrative role
Proficiency with Microsoft Excel, Salesforce, DocuSign, Zoom, etc
Strong organizational skills and strict attention to detail
Professional communication skills for phone, text, and email
Ability to manage a high volume of tasks in a fast-paced environment
Positive and team centric attitude
Company
Small Business Growth Alliance
At SBGA, we understand the rewards and challenges of running a business.
Funding
Current Stage
Growth StageCompany data provided by crunchbase