TowneBank · 18 hours ago
ON CALL Receptionist
Suffolk, VA
Part-time
Onsite
New Grad, Entry LevelTowneBank is committed to providing exquisite service for its members while promoting the well-being of the community. The On Call Receptionist will drive to various branches as needed, welcome members, operate the telephone switchboard, and assist with day-to-day duties.
Banking
Responsibilities
Drives to wherever needed to fill in at any and all of our branches and department locations throughout the Hampton Roads area including Virginia Beach, Norfolk, Portsmouth, Suffolk and Chesapeake
Agrees to work when called upon. Holidays are a popular time to be available. Must also be available to fill in for vacations, medical leaves, and other absences. A lot of times absences are unplanned so the on-call receptionist must be prepared to work spur of the moment
Displays a professional appearance and behavior
Welcomes members to TowneBank, determines the nature of their business and directs them to the appropriate person or department
Operates the department’s or branch’s main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages from the caller
Becomes familiar with TowneBank’s locations, hours, telephone numbers and individuals so that routine questions can be answered with ease
Types memos, correspondence, reports and other documents as needed
Assists the branch or department team with a variety of day-to-day duties as requested
Assists with copy projects
Other duties as assigned
Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Qualification
Required
Drives to wherever needed to fill in at any and all of our branches and department locations throughout the Hampton Roads area including Virginia Beach, Norfolk, Portsmouth, Suffolk and Chesapeake
Agrees to work when called upon. Holidays are a popular time to be available. Must also be available to fill in for vacations, medical leaves, and other absences. A lot of times absences are unplanned so the on-call receptionist must be prepared to work spur of the moment
Displays a professional appearance and behavior
Welcomes members to TowneBank, determines the nature of their business and directs them to the appropriate person or department
Operates the department's or branch's main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages from the caller
Becomes familiar with TowneBank's locations, hours, telephone numbers and individuals so that routine questions can be answered with ease
Types memos, correspondence, reports and other documents as needed
Assists the branch or department team with a variety of day-to-day duties as requested
Assists with copy projects
Other duties as assigned
Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Must be able to travel to locations throughout the territory listed above
Sitting 60% of the time
Walking to the teller line and to other co-workers several times daily to deliver mail and customers' transactions
Escorting customers to other branch personnel
Assisting elderly and handicapped customers when entering and leaving the building
Operating the copy machine several times a day
Walking to check the FAX machine hourly; operating the FAX machine; adding paper and performing necessary maintenance to the machine
Maintaining and organizing supplies requiring lifting (up to 10 pounds), reaching, bending and stooping
Preparing and monitoring coffee and refreshments for customers
Excellent customer service skills
Excellent telephone skills
Flexibility and dependability is a must
Preferred
Computer experience (Word and Excel)
Company
TowneBank
TowneBank is a bank that offers various financial services to individuals and businesses.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-01-14IPO
Leadership Team
William I. Foster III
President & Chief Executive Officer
Lee Clark
Chief Operating Officer
Recent News
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