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CMC Hotels · 1 day ago

Guest Service Representative-Westin RDU/Brier Creek

Raleigh, NC

Full-time

Onsite

New Grad, Entry Level

CMC Hotels is committed to the growth of its associates and offers opportunities for personal and professional development. The Guest Service Representative will provide excellent customer service, assist guests with check-in/check-out, and ensure that guests are informed about hotel policies and amenities.

HospitalityHousekeeping ServiceTravel

Responsibilities

Interfacing with the previous shift and managers to be updated on hotel activities

Provide expedient check-in/check-out service

Be knowledgeable of hotel property and in-house events

Provide guests with information concerning hotel policies and amenities/services

Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition

Qualification

Customer serviceCommunication skillsBasic accounting skillsComputer proficiencyFlexible availabilitySelf-motivatedWork ethic

Required

Previous hotel experience is highly desired

Be self motivated and able to work independently

Strong work ethic and a desire to succeed

Clean background check, and reliable transportation a must

Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills

Flexible availability -

Benefits

Paid Vacation

Holiday Pay

Medical, Dental, Vision Insurance

Sick Leave

401k

Hotel Discounts

Company

CMC Hotels

CMC is a privately owned hotel management firm established in 1985.

Founded in 1985

Cary, North Carolina, USA

501-1000 employees

http://cmchotels.com

Funding

Current Stage

Late Stage

Recent News

The Business Journals

Marriott hotel will fill prime Cary property near SAS, Umstead

2023-12-25

The Business Journals

Cary shopping center adds Marriott hotel with bar, pool

2023-12-25

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