Business System Analyst jobs in United States
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ProKatchers LLC · 15 hours ago

Business System Analyst

positionPhoenix, AZ
timeContract
remoteHybrid
seniorityMid Level

ProKatchers LLC is seeking a Business System Analyst to support short-term Co-Ag projects by implementing technology solutions that enhance business processes and customer satisfaction. The role involves assessing tools, mapping processes, configuring systems, and training teams for successful adoption.

Professional ServicesRecruitingStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Perform needs assessments with stakeholders; document current workflows and identify gaps
Develop future-state process maps and functional requirements aligned with Co-Ag objectives
Configure selected tools (e.g., Teams Voice auto attendants, call queues; Alchemer surveys; RedCAP forms)
Build automated workflows using Power Automate and dashboards using Power BI for customer satisfaction tracking
Conduct implementation testing; validate functionality against requirements
Troubleshoot issues and coordinate with IT/OET for technical support

Qualification

Process mappingTool configurationPower AutomatePower BINeeds assessmentImplementation testingTroubleshootingTechnical support coordination

Required

Perform needs assessments with stakeholders; document current workflows and identify gaps
Develop future-state process maps and functional requirements aligned with Co-Ag objectives
Configure selected tools (e.g., Teams Voice auto attendants, call queues; Alchemer surveys; RedCAP forms)
Build automated workflows using Power Automate and dashboards using Power BI for customer satisfaction tracking
Conduct implementation testing; validate functionality against requirements
Troubleshoot issues and coordinate with IT/OET for technical support

Company

ProKatchers LLC

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ProKatchers consistently delivers talented professionals to the workforce, keeping quality, responsiveness and cost in mind.
dateFounded in 2015
location
Suwanee, Georgia, USA
people-size501-1000 employees
web-link
https://prokatchers.com/

H1B Sponsorship

ProKatchers LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Samay Shah
CEO
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Company data provided by crunchbase