Harpak-ULMA Packaging · 1 day ago
Field Service Technician - On Site - Ball Ground, GA
Ball Ground, GA
Full-time
Onsite
Mid Level
3+ years expHarpak-ULMA Packaging is seeking a Field Service Technician to join their team. The role involves troubleshooting and repairing high-tech packaging machines, providing both remote and on-site support, and delivering top-tier customer service while training clients on proper machine operation.
AutomotiveConsumer GoodsManufacturing
Responsibilities
Troubleshoot & Repair – Diagnose and resolve mechanical/electrical issues on high-tech packaging machines
Install & Maintain – Set up, calibrate, and optimize equipment at customer locations
Remote & On-Site Support – Provide expert assistance both in person and via cutting-edge remote support technology
Customer Engagement – Deliver top-tier service while training customers on proper machine operation
Team Collaboration – Work closely with experienced technicians, engineers, and service managers
Qualification
Required
3+ years of experience in troubleshooting mechanical/electrical issues
Ability to think on your feet and adapt to challenges
Strong communication skills and a 'Can Do' attitude
Willingness to travel extensively (70-85%) and adapt to changing schedules
Willing to undergo comprehensive training, including online, in-house, and shadowing senior FSTs
Benefits
Hands-on Training
Career Growth
Cutting-Edge Technology
Team-Oriented Culture
Company
Harpak-ULMA Packaging
Harpak-ULMA Packaging is a packaging and containers company that designs and manufactures packaging systems.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Roach
Chief Executive Officer
Recent News
Morningstar.com
2026-01-20
Company data provided by crunchbase