Nevada Supreme Court · 5 hours ago
IT Technician
Las Vegas, NV, US
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $73K/yrThe Nevada Supreme Court is dedicated to providing fair, efficient, and accessible justice to all. We’re seeking a dedicated IT Technician to support our technology needs and ensure seamless operations for the Nevada Judiciary, making a tangible impact and supporting essential judicial functions.
Health Care
Responsibilities
Deliver empathetic, high-quality customer service by timely responding to user requests, diagnosing issues, and prioritizing problems. Log all activity in the service desk system and resolve requests via phone or in-person
Diagnose and resolve user issues using research and diagnostics while ensuring timely support and clear communication
Maintain printer operations, including toner replacement and managing user access
Assist users with office productivity software and support the setup and configuration of telecommunication equipment
Help with hardware and software purchasing processes, maintaining accurate inventory records, and manage loaner equipment
Conduct installations and routine maintenance of computers, printers, and software to ensure optimal performance
Collaborate on or lead IT projects, driving improvements in operations and policies to enhance service delivery
Operate and troubleshoot AV equipment, ensuring all sessions run smoothly and that participants can effectively use presentation and recording tools
Qualification
Required
Strong technical skills in computer hardware, software, and peripherals. Certifications are a plus but not required
Proactive troubleshooting and diagnostic abilities, to resolve technical issues quickly
Customer service mindset with the ability to communicate clearly and patiently with users of varying technical skill levels
Experience with service desk operations, inventory management, and familiarity with remote troubleshooting tools is a plus
Familiarity with tools such as PDQ, Jira, and Confluence is highly valued
Benefits
Health Insurance: medical, dental, life and disability insurance programs for employees and dependents/family are offered.
Vacation: Accrual of three weeks of annual leave each year.
Sick Leave: Accrual of three weeks of sick leave each year.
Holidays: 12 paid holidays per year.
Retirement: Participation in the Nevada Public Employee Retirement System (PERS).
Deferred Compensation: The State has a voluntary deferred compensation program.
No Nevada state income tax.
Public service loan forgiveness.
Flexibility: a work-life balance beyond compare!
Company
Nevada Supreme Court
Comprised of seven justices, the Nevada Supreme Court is the highest judicial authority and administrative head of Nevada's legal system.
Founded in 1864
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Embley
Chief Information Officer
Recent News
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