Customer Service jobs in United States
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SRS Distribution Inc. · 8 hours ago

Customer Service

SRS Distribution Inc. is a national building materials distributor, and they are seeking a Customer Service Representative to provide exceptional service to customers and employees. The role involves managing customer communications, processing orders, and maintaining product knowledge to assist customers effectively.

Building MaterialConstructionManufacturing

Responsibilities

Provide professional phone, face-to-face, and written customer communications
Greet customers and determine problems, orders, or reasons for calling
Identify when to route questions to sales staff
Take orders at the sales counter and over the phone
Use company computer systems for order entry
Complete sales orders and tender cash sales
Develop product knowledge to assist customers
Maintain a clean and properly stocked showroom

Qualification

Customer serviceProduct knowledgeBilingualComputer skillsProfessional communicationMultitaskingOrganizational skillsProblem solving

Required

High school diploma or GED equivalent
Ability to self-manage and interact comfortably with the public
Strong organizational skills and attention to detail
Strong computer skills
Communicate professionally, both verbally and in writing
Problem solve and prioritize tasks
Manage stress and deadlines
Multitask effectively
Analyze information and communicate solutions
Demonstrate sound judgement and initiative

Preferred

Bilingual preferred

Benefits

Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance

Company

SRS Distribution Inc.

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SRS Distribution is the fastest growing distributor of building products in the United States.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-03-28Acquired

Leadership Team

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Dan Tinker
President & Chief Executive Officer
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Jeremy Goldschmeding
Chief Operating Officer - Building Products Division
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Company data provided by crunchbase