Merit Data & Technology India · 11 hours ago
Manager, Program Strategy
Washington, DC
Full-time
Onsite
Mid, Senior Level
$116K/yr - $116K/yrMerit America is a national nonprofit dedicated to creating pathways to family-sustaining careers for Americans stuck in low-wage work. The Manager, Program Strategy will design and develop curriculum and program models while leading high-priority initiatives to ensure efficient execution across various teams.
MarketingSoftware
No H1B
Responsibilities
Design, curate, and maintain high-quality curriculum resources across learning tracks, ensuring alignment with industry standards and learner needs
Partner with the coaching team to streamline the learner experience through clear objectives, instructions, and feedback mechanisms
Work with third-party content providers to ensure content relevance, scalability, and alignment with industry needs
Regularly update and refine curriculum based on learner feedback, data, and industry trends
Develop and implement program models that enhance the learner experience, focusing on innovative and scalable delivery methods
Create resources and training for internal stakeholders to support effective program delivery
Own execution of complex, cross-functional initiatives, including new track launches and major program updates
Develop and manage project plans, timelines, dependencies, and risks to ensure high-quality, on-time delivery
Ensure program execution aligns with Merit America's "North Star" learner experience and organizational priorities
Lead coordination of new career track launches across curriculum, coaching, and operations
Partner with Program Operations to translate program designs into clear rollout plans, tools, training, and documentation
Support post-launch evaluation and iteration based on outcomes and operational feedback
Conduct and synthesize qualitative and quantitative research on learner needs, workforce trends, and program effectiveness to inform strategic decisions
Support the design and monitoring of pilots and experiments, translating findings into scalable recommendations
Embed inclusive excellence principles into research, experimentation, and program design
Analyze ongoing learner feedback and program data to assess current effectiveness and inform strategic decisions
Ensure curriculum, coaching strategies, and program models align with industry standards and design intent
Partner with Program Designers to maintain quality and consistency across program offerings
Synthesize program progress, learner insights, and outcome data into clear reports and recommendations for leadership to support decision-making and prioritization
Qualification
Required
Committed to Merit America's mission to pave pathways to family-sustaining careers, break the poverty cycle, and create upward mobility for low-wage workers
Demonstrated history of embodying our values, which inform our work and drive our organization's culture
Shared sense of responsibility and ownership for our collective work in making a positive impact on the community we support, true to our value of Win & Lose Together
Committed to continuous learning and growth in advancing inclusive excellence and closing gaps across lines of difference
Passionate about fostering a workplace culture that embraces and values individual differences, aligned with our core value of inclusivity
Experience designing, developing, or building curriculum or learning experiences
Learner-centered mindset with focus on effective, engaging educational experiences
Ability to iterate based on data, feedback, and industry trends
Strategic project leadership across complex, multi-stakeholder initiatives
Experience developing and managing project plans, timelines, dependencies, and risks
Strong cross-functional influence without formal authority
Systems thinking across curriculum, coaching, operations, and learner experience
Ability to synthesize data, research, and feedback into clear recommendations
Experience conducting research and evaluating program effectiveness to inform strategic decisions
Clear written and verbal communication for senior leadership audiences
Comfort operating in ambiguity and supporting change management
Preferred
Experience launching new programs or products from concept to operational reality
Prior work in education, workforce development, or social impact sectors
Experience with inclusive excellence frameworks and equity-centered program design
Knowledge of workforce development trends and industry certification pathways
Familiarity with agile project management methodologies
Background in research design or program evaluation
Experience coordinating training and documentation for operational rollouts
Benefits
4-day work week (Fridays are an operating day if there is a holiday closure during the week)
Medical, Dental and Vision insurance (100% Paid Employee Only Coverage)
Flexible Spending Account and Health Savings Account
Dependent care Flexible Spending Account
Health Reimbursement Account fully funded by Merit
Education & personal development reimbursement
Catalog of courses for professional learning and development
Short and long-term disability
Unlimited vacation (after a 90-day introductory period)
Paid Parental Leave and Adoption benefits (after 1 year of employment)
11 federally recognized holidays
2 week holiday office closure in December/January
401(k) retirement plan with automatic Merit contribution
Wellness Benefits/Wellness Resources
Discount perks at work program
Phone/technology stipend
Home office setup stipend
Affinity groups and community building via virtual, in-person, and/or regional meetups
Eligibility for some benefits may vary based on employment status, full-time or part-time. Eligibility will be outlined during the hiring process.
Company
Merit Data & Technology India
We build DATA + CODE for some of the world’s leading B2B brands.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-11Acquired
Company data provided by crunchbase