Senior Professional Services Consultant (3947) jobs in United States
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GBG Plc · 1 day ago

Senior Professional Services Consultant (3947)

positionManchester, New Hampshire, United States
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

GBG Plc is dedicated to enabling safe and rewarding digital lives for genuine people everywhere. As a Senior Professional Services Consultant, you will act as a technical liaison between the identity verification platform and enterprise clients, driving adoption and ensuring long-term success through tailored implementations and strategic consulting.

AnalyticsComputerData IntegrationFraud DetectionInformation ServicesInformation TechnologyMachine LearningSecuritySoftware
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H1B Sponsor Likelynote

Responsibilities

Lead technical implementations from kick-off to go-live, designing custom API/SDK integrations that fit each customer's unique architecture
Build lasting customer relationships by staying engaged post-implementation, monitoring their success, and helping them get the most value from our platform
Create customer-specific documentation and run training sessions to ensure their development teams can effectively use and maintain their integration
Act as a strategic technical advisor, identifying expansion opportunities and consulting on compliance, security, and scalability challenges
Be the voice of the customer internally, working with our product teams to address gaps and influence our roadmap based on real customer needs
Troubleshoot complex technical issues across web services, mobile apps, and enterprise systems when customers need help

Qualification

API integrationProgramming PythonProgramming JavaProgramming JavaScriptProgramming C#Technical consultingProject managementProblem-solvingGlobal collaborationCustomer centric approachAccountabilityPrioritizationCommunication skillsOwnershipTime management

Required

5+ years in customer-facing technical roles like Professional Services, Solutions Engineering, or Technical Consulting
Strong programming background with experience in languages like Python, Java, JavaScript, or C#
API and SDK integration expertise with hands-on experience building and troubleshooting REST APIs, webhooks, and enterprise integrations
Exceptional communication skills – you can explain complex technical concepts to both developers and business stakeholders
Project management capabilities with experience juggling multiple customer implementations simultaneously
Proactive Problem-solving mindset with strong troubleshooting skills, ability to anticipate challenges and the ability to work under pressure
Global team collaboration experience; working with various cross functional team and across time zones

Company

GBG Plc

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GBG is the leading expert in global identity and location tech, enabling safe and rewarding digital lives for genuine people, everywhere.
dateFounded in 1989
location
Chester, Cheshire, GBR
people-size1001-5000 employees
web-link
https://www.gbgplc.com/en/

H1B Sponsorship

GBG Plc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
$117.02M
2021-12-09Series Unknown· $117.02M
2010-08-27IPO

Leadership Team

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Nico Bruel
Sales Director, ID Verification & Fraud
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