Volkswagen Financial Services · 1 day ago
Consumer Risk Strategy & Analytics Manager
Libertyville, IL
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expVolkswagen Financial Services, a subsidiary of Volkswagen Group, is focused on providing mobility solutions for its brand partners. The Consumer Risk Analytics Manager will leverage analytical skills to improve collection and origination strategies within the consumer credit business, monitoring a multi-billion-dollar portfolio and providing strategic insights to inform business decisions.
Customer ServiceFinanceFinancial Services
Responsibilities
Support Collections Department strategy, analytics, and reporting for early-stage collections. Early-stage collections includes X-59+ collections support, specifically vendor activity (collections accounts placed with vendors), In-House predictive dialer (PDS) and early stage manual collections
Supports the Directors of Consumer Risk and Mitigations Management by monitoring volume into collections treatments, performance analysis and analytics, and supplemental reporting for in-house collections teams and vendors
Develop A/B tests and pilots and oversee the overall quantitative testing strategy for collections
Utilize analytic tools (i.e. SAS, SQL, Tableau, Python, R) data query tools to build, test, evaluate, and maintain robust data analysis and reporting for collections teams to make timely, informed decisions
Monitor VCI & VCCI’s Company’s consumer portfolios for change in behaviors on a monthly basis, using static pool, trend, regression and time series analysis, correlating demonstrated changes in repayment behaviors of customers utilizing a robust segmentation analysis. Identify specific areas or markets of trade that represent above average potential for loss, repossession or prepayment
Leveraging data and various data analytic tools (i.e. SAS, SQL, Tableau, Python, R,), to determine and explain changes in borrowers’ credit quality originated into the portfolio
Automation of credit underwriting monitoring. Including lowside and highside, quality overrides and other policy exceptions. Draw conclusions and make recommendations to the Director of Credit Risk for developing or modifying existing credit policies
Collaborate with the Directors of Credit Risk and Controlling in developing loss forecasts utilized in budget and planning rounds. Conduct Rate, Volume and Mix analysis to explain monthly variances in delinquency roll rates and charge-offs due to rate deterioration or favorability, volume growth or runoff and shift in portfolio concentration (by product, brand, contract term)
Collaborate with Senior Management and Controlling in establishing quarterly pricing inputs for VCI’s consumer portfolio. Lead in the development and recommendations for risk costs for all terms and instruments. Analyze other predictive characteristics that may provide improvements in identifying qualitative/quantitative factors that impact loss behavior such as changes to credit policies, collection strategies and operational adherence to policy
Provide analytical support of incentive programs, ensuring programs are driving desired behaviors
Qualification
Required
10+ years of relevant experience required
5+ years in utilizing methods and tools to extract, curate, explore, and analyze data from large data sources
5+ years in developing, integrating and deploying predictive models into the business decision making process
5+ years in data analytics, using business intelligence tools such as Tableau as well as programming in SAS, SQL, Python, or R
3 years working in the financial services industry especially in the area of analytics, portfolio risk management, servicing operations or consumer credit compliance, or similar data driven industries like insurance
2 Years in the evaluation of complex data driven problem solving and optimization of operational processes
Bachelor's degree in a quantitative discipline: Statistics, Science, Mathematics, Economics, Finance, Operations Research
Company
Volkswagen Financial Services
Volkswagen Financial Services has been helping drivers around the world with their journey to owning a new Volkswagen. It is a sub-organization of Volkswagen Group.
10001+ employees
H1B Sponsorship
Volkswagen Financial Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (4)
2022 (9)
2021 (11)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$2.9B2024-11-28Debt Financing· $2.9B
Leadership Team
Magdalena Kaca
Customer and Product Management Department Director
Simon Schreyer
Head of IT Controlling & Projects
Recent News
Morningstar.com
2025-09-29
2025-08-01
Company data provided by crunchbase