Greater Public · 3 days ago
Director of Operations
Portland, OR
Full-time
Onsite
Director/Executive
$125K/yr - $140K/yr
7+ years expOregon Public Broadcasting (OPB) is an independent, nonprofit media organization serving communities across Oregon and the Pacific Northwest. The Director of Operations will be responsible for architecting and implementing operational initiatives, translating high-level concepts into actionable plans, and driving transformational change while collaborating closely with the COO and senior leaders.
ConsultingNon ProfitSocial
Responsibilities
Translate Vision to Action: Take high-level concepts and ideas from the COO and translate them into concrete requirements, execution plans, and timelines
Accountability Tracking: Facilitate and run the organization’s annual and quarterly planning process (we recently implemented Objectives & Key Results, OKRs)
Project Stewardship: Work with functional leaders to define owners, assist with the implementation phase of new initiatives, and drive transformational change. You will gather inputs, perform background research, track progress, maintain the KPIs, and ensure follow-ups happen, documenting decisions and closing open feedback and communication loops
Communicate Data & Narrative: Produce first drafts and outlines for critical presentations and data visualizations. You will act as a thought partner, roughing out the narrative and structure for the COO to refine
Change Management: Develop an understanding of historical and cultural context for the organization’s operating environment, using this knowledge to develop an empathetic and thoughtful approach to transformational change. Collaborate with senior leaders and end users to develop trainings, communications, and timelines that maximize the adoption and successful implementation of new processes and tooling
Provide Structure: Step into loosely defined or ambiguous project requirements and structure them without needing a rigid, formal project management framework. Bring an intentional test-and-learn mentality to organizational initiatives
Navigate the Requirements: Serve as the COO’s primary facilitator for internal administrative processes. You will be responsible for gathering and reviewing documentation, ensuring compliance, and moving approvals through the system so the executive team can focus on the mission. Along the way, you will identify opportunities for smoother collaboration and unlock greater efficiencies in our progress and innovation
Resource Stewardship: Coordinate and facilitate the “finding of funds” and tracking of budgets for special projects. You will partner with the CFO to handle the financial logistics that support operational initiatives
Process Improvement: Using the insights you gain from your process ownership and navigation, propose and implement simplified and improved processes across our operations to build better ways of working
Consultant Liaison: Oversee relevant external consultant and vendor engagements to ensure they deliver quality work and stay invested in our success. When managing these relationships, you ensure OPB receives the best solution, not just a “checked box.”
Cross-Functional Facilitator: Act as a connector between Finance, People & Culture, Technology, and Legal (the Operations teams), and the broader organization, ensuring that operational silos are bridged and communication flows freely
Qualification
Required
7+ years of progressive leadership experience in Operations, Management Consulting, Program Management, or a Chief of Staff capacity
Experience driving multiple complex projects and change initiatives to completion
A high 'figuring it out' quotient. You are comfortable when the path isn't clear—working from vague goals, you can form hypotheses, bring together cross-functional teams, and create comprehensive project plans
You are bothered by unfinished business, and solve roadblocks and challenges with a proactive, collaborative, and positive approach
You're willing to do the routine, administrative work (scheduling, forms, logistics, room setup) because you know it enables the mission and supports the team. No task is too small, no person left behind
The ability to distill complex updates into clear, concise summaries for stakeholders, decision meetings, and executive leadership. Demonstrable clarity of thought is not optional
A bachelor's degree, ideally in business, operations, finance, social sciences, or a related field (or completion of university-level coursework in these subjects); an MBA or equivalent training and experience in solving complex business problems
Preferred
Experience in complex nonprofits, government, or regulated environments is preferred, but we value the generalist mindset of figuring things out over specific industry tenure
Benefits
Benefits-eligible
Company
Greater Public
Greater Public is a nonprofit organisation that facilitates public media fundraisers, annual media development conferences, and networking.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joyce MacDonald
President and CEO
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