Tidal Commerce · 20 hours ago
AI Transformation Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expTidal Commerce is a specialized eCommerce consulting and engineering boutique focused on delivering comprehensive solutions for B2C and B2B businesses. The AI Transformation Lead will own and mature the AI delivery capability across internal operations and client-facing programs, ensuring successful AI initiatives that drive measurable business outcomes.
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Responsibilities
Assess and evolve Tidal Commerce’s current delivery methodologies to incorporate AI-enabled workflows (e.g., AI-assisted development, testing, documentation, analytics, and delivery management)
Define and implement best practices for delivering AI-enabled and AI-first projects at scale
Identify opportunities to improve delivery efficiency, velocity, and quality using AI tools and automation
Partner with Engineering, Product, and Delivery leadership to pilot and operationalize new AI-driven delivery models
Establish repeatable playbooks, standards, and governance for AI delivery across teams
Mentor delivery leads, architects, and consultants on applying AI responsibly and effectively in project delivery
Partner with Sales and Leadership to shape AI transformation offerings and value propositions
Participate in pre-sales activities including discovery sessions, solution design, estimates, and proposals
Help qualify AI opportunities by assessing client readiness, data maturity, and organizational fit
Contribute to thought leadership, case studies, and internal enablement materials related to AI delivery and transformation
Lead or oversee AI transformation programs for mid-market and enterprise clients, from discovery through implementation and scaling
Translate business objectives into pragmatic AI use cases with clear ROI, feasibility, and delivery plans
Ensure AI solutions are production-ready, scalable, secure, and aligned with client operating models
Act as a trusted advisor to client stakeholders across business, technology, and leadership teams
Guide clients through change management considerations related to AI adoption, including process, skills, and governance
Qualification
Required
8+ years of experience in technology delivery, digital transformation, or consulting roles, with hands-on leadership in AI-driven initiatives
Demonstrated experience delivering AI or advanced data-driven solutions in production at mid-market or enterprise scale
Strong understanding of modern AI concepts and applications, including (but not limited to): Machine learning and predictive analytics, Generative AI and LLM-based solutions, AI integration within digital platforms, workflows, and enterprise systems
Experience leading cross-functional delivery teams (engineering, data, product, design, change management)
Proven ability to translate ambiguous business problems into structured AI solutions with measurable outcomes
Strong client-facing skills, with experience engaging senior stakeholders and executives
Experience working in consulting or professional services environments is strongly preferred
Preferred
Experience delivering AI initiatives within commerce, digital platforms, or enterprise SaaS ecosystems
Familiarity with modern cloud platforms and AI ecosystems (e.g., AWS, GCP, Azure)
Exposure to AI governance, risk management, and responsible AI practices
Experience supporting sales cycles, including solutioning and executive presentations
Company
Tidal Commerce
Tidal Commerce is an outcome-focused eCommerce engineering firm helping merchants build and manage their digital store infrastructure, optimize customer experience, and convert traffic to sales more efficiently.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase