North Memorial Health · 21 hours ago
Customer Service/Collections - Office Employee Class III
Twin Cities Area
Full-time
Onsite
Entry, Mid Level
$24.82/hr - $29.26/hr
2+ years expNorth Memorial Health is an inclusive health team dedicated to empowering patients to achieve their best health. The role involves coordinating the production steps necessary to submit accurate and timely bills, monitoring outstanding account balances, and providing customer service in the resolution of accounts.
FitnessHealth CareHospital
No H1B
Responsibilities
Coordinates the production steps necessary to submit accurate and timely bills to third party and private payers
Monitors and follows up on all outstanding account balances
Collects accounts in a timely manner while adhering to the NMHC Credit Policy
Posts customer and third party payments to the accounts receivable
Reviews remittance
Advises and provides customer service to customers/customer groups in the resolution of customer accounts
Partners with the appropriate staff and departments to ensure optimal working relationships
Variation of duties may result based on the assigned area(s)
Qualification
Required
High school graduate or equivalent (i.e., GED) required
Two years credit and collections experience required in a health care environment
Minimum one year multiple payer medical billing experience required in a health care environment
Minimum one year cash application (posting) experience required (will accept two years billing experience)
Knowledgeable of and skill in using computer billing software
Knowledgeable of industry standards and payer requirements
Preferred
Coding certificate preferred (NMTS) for Coding positions only
Benefits
Health & Welfare Benefit Packages
401k Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Company
North Memorial Health
North Memorial Health, it is on a mission to change healthcare.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Trevor Sawallish
Chief Executive Officer
Recent News
2025-09-20
2025-09-19
2025-07-08
Company data provided by crunchbase