Cirrus · 15 hours ago
Flight Scheduling Coordinator - Scottsdale, AZ
Scottsdale, AZ
Full-time
Onsite
Mid LevelCirrus Aircraft is the recognized global leader in personal aviation, known for its innovative aircraft like the Vision Jet. The Flight Scheduling Coordinator serves as a personal liaison for customers, enhancing their experience with flight training, pilot services, and aircraft management while ensuring accurate scheduling and communication with pilots.
Air TransportationIn-Flight EntertainmentService Industry
Responsibilities
Foster long term relationships built on a foundation of extraordinary customer service that starts from the initial contact and continues for a lifetime
Use effective communication to disseminate customer requests and coordinate with respective departments to ensure a world class customer experience
Ensure all Flight Operations events are scheduled accurately in scheduling software, and customer expectations and needs are communicated to the assigned pilot
Ensure a safe and efficient schedule for pilots considering duty day limitations, aircraft availability, operational challenges, vacation requests and other factors
Proactively anticipate scheduling conflicts and make necessary adjustments, working with Flight Operations leadership to ensure both customer and operational objectives are met
Learn and understand FAA requirements, Cirrus policy and Flight Operations standards for internal pilots, Cirrus Flight Training and Cirrus One
Learn and comply with TSA and Flight Training Security Program (FTSP) when enrolling flight training students
Field phone calls pertaining to customers interested in flight training and pilot services with Cirrus Aircraft, as well as timely follow up and tracking of leads
Manage administration for assigned customers including invoice creation, statements and payment processing
Identify, compile and maintain various key metrics for measuring demand, capacity and revenue for Flight Operations and Accounting departments
Qualification
Required
4-year degree in Business Administration, Aviation Management, Marketing, Logistics, Entrepreneurship, Communications, Hospitality Management, or equivalent years of work experience in aviation/executive customer service, marketing or luxury retail sales or services required
Ability to demonstrate sound judgement and effective communication skills (written and verbal)
Ability to handle multiple time-sensitive requests and projects, prioritize and multitask in a dynamic environment
Ability to build partnerships and work collaboratively with other departments and external vendors
Well versed in standard Microsoft Office Software, Adobe Acrobat and Salesforce
Preferred
Aviation industry experience or working knowledge of aviation administration
Benefits
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
Free Health Tracking: With rewards for meeting health goals.
Generous PTO: 100 hours accrued within the first year.
Employee Referral Bonus: For referring talented candidates.
Career Development: Tuition reimbursement and professional growth opportunities.
Exclusive Discounts: Access to partner and marketplace discounts.
Community & Engagement: Company and employee clubs at various locations.
Company
Cirrus
Cirrus Aircraft is the global leader in personal aviation.
Founded in 1984
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-07-12IPO
Leadership Team
Patrick Waddick
President, Innovation & Operations
Recent News
Business Wire
2026-01-06
Morningstar.com
2025-12-17
2025-12-03
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