Branded Service Technician- Fresno, CA jobs in United States
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Electrolux Group · 20 hours ago

Branded Service Technician- Fresno, CA

Electrolux Group is a leading company in consumer products, and they are seeking a Branded Service Technician to ensure excellent consumer experience in after-sales home service. The technician will diagnose and repair appliances in consumers' homes while maintaining high standards of customer service.

Consumer ElectronicsElectronicsHome AppliancesMachinery ManufacturingManufacturing

Responsibilities

Conduct appliance diagnosis and repairs in consumer’s homes or other locations as needed
Resolve all problems related to appliance performance on behalf of Electrolux consumers
Drive a service vehicle through an assigned route to multiple repair locations
Record all activities via computer system or designated process related to repairs, daily routes, and other activities
Achieve performance standards for productivity and efficiency
Maintain inventory of parts on assigned vehicle, minimizing cost through proficient inventory control
Maintain high level of skill and proficiency in appliance repair
Attend all training, meetings, and other events as required
Wear designated uniform & maintain standards of personal grooming & appearance consistent with Electrolux values
Maintain a dedication to providing exceptional customer service
Perform additional duties as assigned

Qualification

Appliance repairEPACFC CertificationWiring diagrams interpretationProblem solvingTeam orientationEmpathyCommunication

Required

High school diploma required
5+ years experience in the appliance industry
Must provide verifiable, stable work history
Must be able to lift up to 100 pounds
Ability to diagnose and repair major appliances
Strong team orientation
Read and interpret wiring diagrams, schematics and other service information
Must have strong communication skills
Passion to serve consumer as well as shareholders of EMA
Demonstrate empathy for consumer's needs and requirements
Able to drive a service vehicle to through a daily route to consumer's home
Possess strong problem solving and critical thinking skills

Preferred

Certification in appliance repair or AAS degree preferred
EPA or CFC Certification Preferred

Company

Electrolux Group

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Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years.

Funding

Current Stage
Public Company
Total Funding
$1.28B
Key Investors
Nordic Investment Bank
2024-06-20Post Ipo Debt· $150M
2021-12-10Post Ipo Debt· $1.13B
1999-01-15IPO

Leadership Team

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Tom Bell
Chief Operating Officer
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Katerina Papageorgiou
Head of Marketing & Trade Operations, Adriatics and Greece
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Company data provided by crunchbase