Everlywell · 1 day ago
RN Clinical Contractor
United States
Full-time, Contract
Remote
Mid Level
3+ years expEverlywell is a national clinician network focused on improving early detection and prevention of disease through advanced diagnostics and telehealth. The RN Clinical Contractor will be involved in providing excellent patient care through various communication methods, ensuring timely follow-ups, and managing patient inquiries.
Health CareHealth DiagnosticsMedical
Responsibilities
Provide health assessments and treatment solutions via telephone, video, or chat functions
Track and monitor follow-up calls, escalate when appropriate
Receive inbound phone calls from patients seeking answers to various medical conditions
Make outbound initial and follow-up calls to patients to deliver lab results and provide information on treatment solutions
Make outbound follow-up calls to patients identified as high-risk during initial phone call
De-escalate situations where a patient is upset or threatening, escalate when appropriate
Refer to in-person care when appropriate
Interpret and communicate outcomes of lab results
Utilize secure email to communicate lab results to patients
Assist with reviews of incoming test requests
Monitor and manage incoming queue of test requests to ensure timely review
Lead the audit process to ensure high quality care by adhering to service-level agreements, such as turnaround times
Stay up to date with current health trends and recommendations
Qualification
Required
RN Degree required
3 years clinical experience required
Ability to manage multiple priorities and respond in a timely manner
Ability to execute under accelerated timeframes and quickly adapt to changes in priorities
Adaptable, flexible, and innovative; able to think creatively and meet the changing needs and challenges of the organization
Excellent interpersonal skills
Excellent telephonic communication skills. Effectively able to communicate with clinicians, colleagues and staff
Skill in developing, implementing, and administering work processes
Ability to work under minimal supervision and demonstrate strong initiative
Strong organizational and time management skills; strong attention to detail
Able to adapt to using new tools and apps such as: Trello, Slack, & Google Docs. Proficiency in MS Office or equivalent applications required
Preferred
Virtual Care/Telehealth experience preferred
Understanding of broader clinical environment and alternative venues for care like telehealth is a strong plus
Company
Everlywell
Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$200M2023-08-08Series F
2022-01-18Series F
2021-03-01Series Unknown· $200M
Leadership Team
Chris Bishko
Chief Financial Officer
Joaquin Gamboa
Chief Legal Officer
Recent News
2025-09-19
Kestra Medical Technologies, Ltd
2025-09-17
Company data provided by crunchbase