USAA · 1 day ago
Executive Assistant
San Antonio Home Office I
Full-time
Onsite
Mid Level
$64K/yr - $122K/yr
4+ years expUSAA is dedicated to empowering its members to achieve financial security. The Executive Assistant will provide administrative support to the Executive Management Group, coordinating schedules, managing communications, and ensuring the smooth operation of daily activities.
BankingFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Delivers administrative support to assigned EMG through management of schedule/calendar, emails, call routing and ensuring appropriate record retention. Coordinates activities and ensures timely information flow for EMG assigned
Collaborates with EMG to understand, prioritize and organize daily activities/responsibilities to meet deadlines and deliver on EMG goals/objectives. Identifies topics that translate into prioritizing meeting planners, emails, people, and data. Delivers effective challenge to preserve EMG’s time
May prepare/update presentations. Ensures accuracy and compliance with USAA presentation standards. Additionally, drafts internal communications and other materials on behalf of the leader to share with a variety of audiences including department leaders, employees, key stakeholders, or business partners
As requested by assigned EMG, prepares correspondence on behalf of EMG. Ensures information to and from EMG members are treated with appropriate level of confidentiality
Responsible for maintaining awareness on applicable intranet pages, messaging channels, leader communications, and other information platforms. Proactively disseminates reminders to leaders and employees for upcoming deadlines, such as check-in completion, LMS training deadlines, or other urgent work deliverables
Monitors EMG calendars to coordinate meetings and ensure leader/team is aligned with all aspects of meeting. Creates agenda, takes meeting minutes, documents follow up action items, manages attendees, delegates, and ensures all meetings have a clear purpose/agenda. In addition, coordinates schedules, meeting planners, dates and secures the content to be presented
Understands the importance of team culture for the EMG’s organization. Prioritizes employee 1:1’s, staff meetings, skip levels, and other connection points. Creates positive experiences for employees through coordination
Partners with hiring manager to improve employee experience by proactively planning and onboarding new EMG or other team members. Collaborates to formulate an effective transition plan that minimize/eliminate a negative impact for the incoming EA/EMG relationship. Additionally, update/submit organizational charts prior to the 1st of the month and update distribution lists within one business day of employee hire/exit
Ensures new hires are provided access to resources and knowledge of department-wide operations/processes. May coordinate desk/seating logistics for employees and provide oversight for on-site events
Manages travel and expense reporting timely and effectively. Additionally, manages team budget and confirms people leader adherence to individual budget plans
Responsible for maintaining inventory of office supplies with an expense management focused mindset
Maintains filing system for key documents. Generates reports requested by assigned EMG
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
High School Diploma or General Equivalency Diploma required
4 years directly related work experience providing administrative support to executives or leadership teams
Proficient in Windows, MS Word, Excel, Outlook, PowerPoint, Adobe, and Publisher
Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software
Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment
Ability to effectively build strong relationships and work with all levels within the organization
Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed
Preferred
Proficient in managing complex executive calendars, including dynamic scheduling, rescheduling, and updating attendees on any changes to meeting times or details in real-time to ensure seamless coordination and minimize disruptions
Proven ability to understand and navigate all facets of a leader's business, encompassing strategic goals, operational priorities, and stakeholder relationships
Experience serving as the primary point of support for contact center leadership, acting as a liaison between executives and other staff
Flexibility with work schedule and willingness to work OT
US military experience through military service or a military spouse/domestic partner
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Julie McPeak
SVP, General Counsel Insurance
Waqas Durrani
Senior Vice President, General Counsel - Enterprise Shared Services
Recent News
24-7 Press Release Newswire
2026-01-11
Company data provided by crunchbase