Wipro · 1 day ago
DELIVERY MANAGER L2
Jefferson City, MO
Full-time
Onsite
Mid, Senior Level
$125K/yr - $210K/yr
5+ years expWipro Limited is a leading technology services and consulting company focused on building innovative solutions for digital transformation. The Delivery Manager L2 will oversee technical transformation implementations at client sites, manage multiple project teams, and ensure program goals are met while maintaining quality and performance standards.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives
Develop program assessment protocols for evaluation and improvement of Digital Transformation projects
Maintain organizational standards of satisfaction, quality, and performance
Oversee multiple project teams, ensuring program goals are reached
Manage budget and funding channels for maximum productivity
Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations
Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards
Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc
Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity
Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives
Drive regular project meetings & ensure transformation initiatives are driven to completion
Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure
Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect
Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer
Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners
Qualification
Required
5+ years of experience in an upper-management role, preferably in program management
Exceptional skills in leadership, time management, facilitation, and organization
Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities
Experience in managing stakeholders (internal and external)
Outstanding knowledge of change management principles and performance evaluation processes
Mandatory Skills: Medicare
Experience: >10 YEARS
Preferred
PMP Certified is added advantage
Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc
Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc
Benefits
Full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
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