RaceTrac · 1 day ago
Business Solutions Analyst – Supply Chain
200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
Full-time
Onsite
Entry, Mid Level
1+ years expRaceTrac is a company focused on warehousing and Supply Chain operations, and they are seeking a Business Solutions Analyst to support their systems in this domain. The role involves acting as a liaison between business users and the Information Systems Department while ensuring the efficient delivery of system modifications and enhancements.
Food and BeverageOil and GasRetail
Responsibilities
Serve as a liaison and technical expert between Supply Chain business users and Information Systems Department to assist or gather business requirements needed for system modifications, enhancements, and implementations
Attend meetings with IS resources to prioritize development needs for future system modifications and enhancements
Participate in multiple projects by completing and updating project documentation; managing project scope; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
Act as subject matter expert for the processes, associated technologies, and master data sources for all Supply Chain software solutions
Lead (UAT) testing efforts for new systems and updates/upgrades to current systems
Provide high-quality service to end-users and partners regarding questions, concerns, and overall support while identifying ways to increase adoption, understand needs, and increase customer satisfaction
Serve as a technical expert in their respective area who interfaces with the third party supplier, the IS team, and all internal/external users
Facilitate end-user and new hire training for software processes, transactions, and reporting
Troubleshoot process issues and offer solutions in coordination with the affected parties (IS, vendor, business user etc.)
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, Systems Engineering from an accredited 4-year college or university, or equivalent experience
Proven record of gathering, organizing, analyzing, and communicating business requirements between business users and technical personnel
Proven experience leading organizational projects from onset to implementation
Preferred
1-3 years experience using advanced computer skills (super-user level) including the following applications is preferred: Supply Chain based systems (e.g. Warehouse Management System, Demand Planning System, Transportation Management System, etc.)
SQL Server
MS Office advanced functionalities for analysis
1+ years experience with Supply Chain concepts, practices, procedures and business applications
Company
RaceTrac
Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Karla Ahlert
Chief Financial Officer
John Lukas
CIO and Vice President
Recent News
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2026-01-07
2025-12-30
2025-11-25
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