Softchoice · 1 day ago
Supervisor, Customer Solutions Architecture
Chicago
Full-time
Onsite
Mid, Senior Level
$110K/yr - $147K/yr
5+ years expSoftchoice is a software-focused IT solutions and services provider that helps organizations become more agile and innovative. The Customer Solutions Architect Supervisor will lead a team of Customer Solutions Architects while driving product and service growth, ensuring effective collaboration and sales management within their designated regions.
Cloud ComputingCollaborationInformation Technology
Responsibilities
Oversee a team of 4-5 Specialty CSA’s, including providing them with coaching and mentorship
Setting sales objectives and managing both leading and lagging indicators and KPIs to meet those business objectives
Handling their book of business and ensuring they are driving overall professional and managed services growth within all the Region(s) they and their team align to
Facilitating strong collaboration with various stakeholders including, Territory Sales Leaders, Partners, GTM and all other teams to ensure successful partnerships are formed and maintained
Collaborate with your leader and team in designing sales territories and account targets while leveraging various reports
Tightly managing a 30, 60, and 90-day forecast
Analyze reports and KPIs to identify business trends to coach and mentor their team effectively and identify potential performance concerns. Address performance concerns with the assistance of your direct leader
Collaborate with your leader to create and implement a business strategy to expand customer footprint, revenue, and profit in the sales team territory
Participating in customer engagements and acting as an escalation point to customers, both internal and external, to constantly improve customer experience
Qualification
Required
Minimum of 5 years of sales experience and 3 years within Solution Sales
Must have a depth of knowledge of both Hybrid Cloud Product and Services, including Microsoft Cloud and Workplace Technologies
Deep understanding of our Softchoice's services portfolio for Cloud, Workplace and Digital Acceleration
Proven track record of overachieving services and managed services quota
Strong communication and presentation skills
Benefits
Cell allowances
Annual bonus
Commissions
Comprehensive benefits plan
Competitive perks that start on day one
Company
Softchoice
Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work.
1001-5000 employees
H1B Sponsorship
Softchoice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Birch Hill Equity Partners
2024-12-31Acquired
2021-05-27IPO
2013-01-01Private Equity
Leadership Team
Andrew Caprara
President & CEO
Jeff Reis
SVP - IT & Workplace
Recent News
2026-01-16
2025-12-30
2025-12-18
Company data provided by crunchbase