The College Board · 16 hours ago
Strategic Product Manager, GenAI
United States
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $157K/yr
5+ years expCollege Board is a nonprofit organization focused on transforming education through generative AI. As the Strategic Product Manager for GenAI, you will bridge high-level strategy and execution, managing a portfolio of GenAI products and experiments aimed at driving scalable use cases and enabling integration across various teams.
Education Management
No H1B
Responsibilities
Drive high-value, future-proof GenAI experimentation (70%)
Translate business problems into technically feasible GenAI solutions with clear hypotheses and success metrics
Manage end-to-end launches, moving from discovery to prototype to pilot to scale with responsible-by-design practices, including security, privacy, and accessibility
Ensure delivery against scope and milestones by identifying risks, removing blockers, coordinating vendors/licenses, and aligning cross-functional teams
Define hypotheses, success metrics, and evaluation methods for GenAI pilots; instrument experiments to measure productivity, quality, safety, and ROI
Scan emerging practices and technologies and translate them into pragmatic pilots that fit College Board contexts
Use qualitative and quantitative data to assess performance, inform tradeoffs, and guide next steps
Define the adoption path: who pilots, what training or literacy is needed, and how we scale
Join strategic conversations and co-own internal GenAI engagement (30%)
Participate in relevant strategic scoping for enterprise-wide workforce strategy and AI enablement
Lead deep discovery and user research (interviews, surveys, workflow analysis) to identify high-friction points in the employee lifecycle (e.g., mid-year reviews, finance workflows, onboarding, etc.) where AI can deliver outsized value
Rigorously define user problems before solutions are engineered, distinguishing between needs that require technical builds (e.g., AI Agents) and those that require process changes or literacy interventions
Design and execute non-technical experiments (e.g., light prototypes, process pilots) to validate business value and user trust before committing technical resources
Act as the primary strategist for the "AI Champions" network, evolving it from a passive audience into an active engine for peer-to-peer training, feedback collection, and decentralized adoption
Define trust requirements for our tools by partnering with AI Governance to translate complex ethical considerations (e.g., hallucination risks) into clear, user-friendly features and guidelines that build user confidence
Document repeatable models so divisions can adopt solutions with confidence and consistency
Qualification
Required
5+ years of experience as a Product Manager or Product Owner, leading and owning digital product implementations in AI and/or automation-centered solutions, driving strategy, roadmaps, and a prioritized backlog from discovery through delivery
Proven ability to lead cross-functional teams, partnering with engineering/ML, design, and research; writing crisp requirements and negotiating technical/product tradeoffs
Proven strength in problem framing, user research, and evidence-based decision-making, with the ability to translate insights into clear product and strategy choices
Strong stakeholder engagement and change management abilities, including communicating scope, milestones, releases, and risks, and driving adoption and behavior change across teams
Experience leading enterprise-wide transformations and/or internal tool adoptions, with a clear understanding that shipping is only half the work and adopting is the other half
Ability to advocate on behalf of users, including experience pushing for new ways of working while maintaining trust-based relationships across divisions and senior leaders
Ability to evaluate emerging GenAI technologies with clear metrics that track quality, safety, latency, and cost, while translating findings into pragmatic pilots and actionable guidance for non-technical teams and L&D
User-centered practices, including running interviews, conducting usability tests, and translating insights into prioritized stories with clear acceptance criteria and measurable outcomes
Commitment to responsible AI by design, embedding privacy, security, accessibility, and compliance into all product decisions and documenting mitigations and guardrails
Operational excellence in practice, including establishing team mechanisms (rituals, templates, checklists) and coordinating vendors and tools to deliver outcomes on time and with quality
The ability to travel 4-5 times a year to College Board offices or on behalf of College Board business
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Benefits
A meaningful career
A supportive team
A comprehensive package designed to help you thrive
Fair and competitive compensation
Open, transparent conversations about compensation, benefits, and what it’s like to work at College Board
Company
The College Board
College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Coleman
Chief Executive Officer
Daniela Berger Pollack
Chief Financial Officer
Recent News
2024-04-10
2023-02-15
2022-01-26
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