Reno Orthopedic Center · 5 days ago
Patient Financial Advisor
Reno, NV
Full-time
Onsite
Entry Level
1+ years expReno Orthopedic Center is a physician-owned organization dedicated to exceptional musculoskeletal health care. The Patient Financial Advisor will assist patients with understanding their financial responsibilities, manage payment plans, and coordinate with insurance providers to ensure clarity and support throughout the billing process.
Health CareHospital
Responsibilities
Monitor and collect patients' financial responsibilities for procedures/services including setting up payment plans and monitoring collection of payment plans
Verify insurance eligibility via verification portals and telephone and document deductible/co-insurance data in patients' charts
Conduct insurance benefits review with patients to ensure patients have a clear understanding of their monetary responsibility
Maintain detailed, accurate, and timely documentation in patients' charts
Assist physicians and medical staff concerning billing procedures and account inquiries
Qualification
Required
High School Diploma/GED
One year of experience performing customer service duties
Communicating effectively and professionally with various levels of employees, outside entities and customers
Using computer systems and applications, including Microsoft Office
Deescalating tense or sensitive conversations with customers/clients/etc
Reviewing work and checking for errors to ensure accuracy
Benefits
Medical, dental, vision insurance
Discounted orthopedic care at ROC
Paid time off and holiday pay
Extended sick leave
401(k) plan contributions with no match required
EAP, disability and life insurance
Health and fitness program
Employee events
Coffee shop onsite (main location)
Company
Reno Orthopedic Center
Education, People, Community, and Quality of Life are the core values that make Reno Orthopedic Clinic one of the most rewarding places to work.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Erik Olson
Chief Executive Officer - Evolve Orthopedics
Recent News
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