Kaizen Labs · 1 day ago
Forward Deployed Software Engineer
NYC Metro Area
Full-time
Hybrid
Mid Level
$130K/yr - $160K/yr
3+ years expKaizen Labs is a company focused on modernizing public services through innovative software solutions. They are seeking a Forward Deployed Software Engineer to collaborate with customers, translate their needs into software solutions, and drive the development of scalable applications.
Information TechnologyRecreationSoftware
Responsibilities
Build end-to-end solutions: Design and implement full-stack features (React/Next.js, TypeScript, Node, Postgres) driven by customer needs
Turn ambiguity into clarity: Scope unclear customer problems and translate them into buildable engineering work
Prototype and iterate rapidly: Gather feedback directly from users and incorporate it into tight iteration cycles
Use AI to accelerate workflows: Leverage AI copilots and automation to code faster, debug smarter, and synthesize user patterns
Drive cross-functional alignment: Collaborate with product, design, engineering, and deployment to unblock issues and move work forward
Contribute to scalable systems: Identify recurring customer needs and build reusable components, playbooks, or internal tools
Qualification
Required
3+ years of professional software engineering experience
Experience building full-stack applications with modern web technologies (React/Next.js, TypeScript, Node.js, Postgres)
Ability to translate customer workflows and pain points into technical solutions
Strong communication skills with both technical and non-technical stakeholders
Comfort supporting deployments, integrations, or customer-facing technical work
A bias toward action, learning, and continuous iteration
Excitement about using AI tools to improve engineering speed, quality, and reliability
Preferred
Have experience in civic tech, public sector deployments, consulting, or forward-deployed engineering
Have built AI-enhanced workflows or used AI agents extensively for development
Have led customer-facing implementations or integrations in complex environments
Have contributed to internal documentation, tooling, or cultural practices that improve team velocity
Benefits
Comprehensive Health Coverage
Dental, Vision & Financial Wellness
Flexible Spending Accounts (FSA & Dependent Care FSA)
$100,000 in fully paid life insurance
401(k) access through Guideline
Parental Leave That Supports Families
$50/month toward your commute
One-time setup stipend (up to $750) for your home or NYC office
$100/month for wellness or productivity
$250/year for recreation - because fun matters
$500/year for professional development - because growth does too
Expensed lunch three days a week when you're in the office
Company-provided laptop
Unlimited PTO
All federal holidays off
A company-wide winter break during the week of Christmas
Company
Kaizen Labs
Kaizen Labs is a software company that helps city administrators transform resident experiences with simple digital products.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$32MKey Investors
New Enterprise Associates
2025-10-30Series A· $21M
2023-01-01Seed· $11M
Leadership Team
Kshitij Shah
Co-Founder & COO
Company data provided by crunchbase