Boeing · 1 day ago
BGS Supply Chain, AOG First Line
USA - Dallas, TX
Full-time
Onsite
Mid, Senior Level
$122K/yr - $151K/yr
6+ years expThe Boeing Company is a leading aerospace manufacturer, and they are seeking a BGS Supply Chain, AOG First Line Manager. This role involves leading a team responsible for managing emergent orders for commercial aircraft spare parts, ensuring customer satisfaction, and optimizing supply chain processes.
AerospaceIndustrial
No H1B
Responsibilities
Lead AOG Specialists performing activities related to customer commercial aircraft spare parts orders inquiries/requirements
Engage stakeholders to ensure alignment across Supply Chain value stream
Provide Customer Support Specialists with guidance
Develop and execute project and process plans, implements policies and procedures and sets operational goals
Lead and support process improvement initiatives to optimize Supply Chain value stream in support of our customers
Manage employee performance and customer relationships to ensure issue resolution, first pass quality, timeliness
Identify and mitigate risks and issues impacting customer support
Acquire resources for projects and processes, provide technical resources and oversee process improvements
Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes
Empower, mentor, develop and motivate employees
Qualification
Required
3+ years of experience in Boeing Operation functions (Materials Management, Manufacturing Engineering, Supply Chain Operations, Supplier Management)
Experience developing and deploying a training program for new hires and continued training opportunities for existing team members
Experience addressing both customer, internal, and employee escalations
Strong communication and problem solving skills
Preferred
Embrace a continuous improvement approach to managing processes
Experience developing presentations for and presenting to executive leadership
Experience working in SAP and CRM systems
Proficiency in Excel, Word, and PowerPoint
Experience leading a cross-functional team
Customer service experience
Benefits
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Company
Boeing
Boeing offers commercial, defense airplanes, space, security systems, and global services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
CJ Nothum
CEO & Executive Communications, Senior Manager
Colton Engelke
CEO and Executive Communications
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