Epic Application Analyst, HIM jobs in United States
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Health Choice Network · 22 hours ago

Epic Application Analyst, HIM

Health Choice Network is seeking an Epic Application Analyst to serve as the primary support contact for Epic's HIM and Gallery Application. The role involves coordinating issues, performing in-depth analysis, and maintaining documentation while ensuring the system meets the organization's business needs.

Health CareHospital
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Growth Opportunities

Responsibilities

Acts as the primary support contact for application’s end-users
Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software
Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing
Develop and maintain detailed documentation on system configurations and technical components
Identify potential system enhancement needs and introduce best practice options for future state workflows and processes
Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
Guides and creates workflows including design, build, and testing the system
Analyzes technical issues associated with EHR
Identify and implement requested changes to the team
Serves as a liaison between end users’ workflow needs and implementation staff
Maintains regular communication with EHR representatives, as well as participating in weekly project team meetings
Works with EHR Representatives and Organization’s business community, and end-users to ensure the system meets the organizations business needs
Participates in training and working with end users
Documenting troubleshooting and resolutions via ticketing system
Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones
Maintains HIPAA compliance
Other duties may be assigned

Qualification

EHR CertificationEpic HIM ApplicationGalleryHealthcare information systemsLeadership capabilitiesPopulation HealthCommunity HealthPublic HealthCustomer Service excellenceCommunication skills

Required

Acts as the primary support contact for application's end-users
Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software
Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing
Develop and maintain detailed documentation on system configurations and technical components
Identify potential system enhancement needs and introduce best practice options for future state workflows and processes
Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
Guides and creates workflows including design, build, and testing the system
Analyzes technical issues associated with EHR
Identify and implement requested changes to the team
Serves as a liaison between end users' workflow needs and implementation staff
Maintains regular communication with EHR representatives, as well as participating in weekly project team meetings
Works with EHR Representatives and Organization's business community, and end-users to ensure the system meets the organizations business needs
Participates in training and working with end users
Documenting troubleshooting and resolutions via ticketing system
Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones
Maintains HIPAA compliance
In depth knowledge of the software
EHR Certification in key business area (Epic HIM Application)
Knowledge of working with Gallery
Knowledge of developing strategic business plans
Strong ability to convey technical information to non-technical customers and good listening to translate in the other direction
Proven leadership capabilities including track record of creating and implementing innovative solutions to meet high-pressure organizational needs that focus on Customer Service excellence
Knowledge on Population Health, Community Health, and Public Health
Knowledge of healthcare industry, healthcare information systems, and practices

Benefits

Dental insurance
Health insurance
Health savings account
Paid time off

Company

Health Choice Network

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Health Choice Network is a successful nation-wide collaboration among health centers, health center controlled networks and partners.