VOA Northern Rockies · 2 weeks ago
PROGRAM MANAGER - SENIOR HOUSING MT
Billings, MT
Full-time
Onsite
Mid, Senior Level
3+ years expVOA Northern Rockies is focused on providing quality services in senior housing, and they are seeking a Senior Program Manager for their Senior Housing Montana. The role involves training and leading property management staff, ensuring compliance with regulations, and maintaining high standards of client service and resident satisfaction.
Non-profit Organization Management
Responsibilities
Train, motivate, and retain staff. Responsible for scheduling supervision time with the Community Administrator in Montana Volunteers of America Northern Rockies’ (VOANR) Senior Living Programs
Clearly articulates expectations to the on-site team accountable for successful job performance, adherence to property budgets, compliance with regulatory restrictions, retention of highly qualified staff, and maintenance of physical assets to owner/regulator standards
Supervise the Senior Housing Community Administrator in Montana, ensuring that all bookkeeping, marketing, and lease preparations are performed as required
Assist the Senior Director of Housing with staff training, leading, and development at all Montana Senior Living locations within VOANR
Promote communication across the Senior housing locations and the entire VOANR housing portfolio
Schedule biweekly meetings with the Program Manager of Senior Living Wyoming and the Program Manager of Mental Health Housing to promote consistency and communication across the portfolio
Gather data and report information to the Senior Director of Housing as required, including income verification (EIV), EIV compliance, and EIV master binders
Execute Auditing and preparation for all operational aspects of the housing and outpatient, including Real Estate Assessment Center (REAC), Management Occupancy Review (MOR), Financial, and physical building
Submit reports as required by the management agent or mandated by the federal, state, or local government
Schedule and participate in the rotation of on-call duty
Inspect the property to ensure buildings and grounds are adequately maintained. Ensure actions are taken to repair and support facilities, including Magic City Terrace and Aspen Grove
Adhere to Housing and Urban Development (HUD) rules and comply with all requirements for both properties and residents
Other duties as assigned
Qualification
Required
Associate degree, plus a minimum of three years of residential property management experience
OR
High School Diploma or equivalent, plus seven years of residential property management experience
Working knowledge of HUD housing and tenant and eviction laws
COS- Certified Occupancy Specialist (within six months of employment)
Preferred
A bachelor's in business, education, communication, or social work, plus a minimum of two years of residential property management experience
Company
VOA Northern Rockies
Volunteers of America is a national, nonprofit, faith-based organization dedicated to helping those in need rebuild their lives and reach their full potential.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Heath Steel
Executive Vice President- Chief Business Officer
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