Watercrest Senior Living Group · 23 hours ago
Business Office Manager
Winter Park, FL, US
Full-time
Onsite
Entry, Mid Level
2+ years expWatercrest Senior Living Group is a company focused on serving seniors and their families. They are seeking a Business Office Manager to provide leadership and support in human resources, payroll, and accounting functions for the community.
AdviceHealth CareHospital
Responsibilities
Supports the Executive Director with daily community operations
Responsible for functions and control within the community business office
Participates in marketing the community externally as well as by participating in and/or leading tours for prospective families and residents
Honors the residents’ personal and property rights
Attends training classes, on-the-job training and orientation programs
Responds in a timely manner to requests of residents, families and guests
Participates as needed in activities, special events, marketing efforts and special programs
Manages the Concierge team and provides coverage when needed
Participates in the rotating of Manager on Duty for weekends
Maintains the Human Resources/Payroll system at his/her community level
Coordinates and participates in the recruitment and selection of staff personnel
Pre-hire paperwork including background screening
New Hire Paperwork
Interviewing
Offer letters
Handles employee relations issues as necessary understanding when to escalate
Maintains personnel files on each employee and ensures compliance with regulations/standards
Maximizes cash flow through efficient billing and collection processes
Processes accounts payable, accounts receivable, resident funds, and cash receipts
Assists with resident move-ins, and move-in paperwork
Maintains, logs and reviews resident move-in/move outs and resident accounts in Yardi
Maintains an administration file for each resident
Reviews monthly resident statements and other reports with Executive Director
Reconciles petty cash and prepares reimbursements for replenishment as needed
Maintains the confidentiality of residents’ financial information
Qualification
Required
Knowledge of computers and relevant software to include Microsoft Office and Outlook
Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts
Able to manage revenue and expense budget
Ability to make independent decisions
Must be able to communicate in a warm, friendly and caring manner
Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA)
Must possess a passion to work with and around senior citizens
High School Diploma or equivalent
Two (2) years' experience in the senior living environment
Two (2) years' experience in an office manager capacity including time spent with human resources and finance/accounting
Benefits
Full benefits package
Medical, dental, and vision insurance
401(k) with matching
Tuition reimbursement
Associate referral program
On-demand pay in between paychecks
Company
Watercrest Senior Living Group
Watercrest Senior Living Group is a health care company that specializes in memory care communities and advisory services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2026-01-03
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