Chick-fil-A Corporate Support Center · 2 hours ago
Social and Digital Media Manager
Hiram, GA
Part-time
Onsite
Mid LevelChick-fil-A is a company focused on teamwork and leadership development in a positive environment. They are seeking a Social and Digital Media Manager to partner with the Operator and the Director of Marketing to plan and execute digital media content aimed at building community relationships and enhancing the brand's presence on social media platforms.
Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food
Responsibilities
Manage social media platforms for Chick-fil-A Hiram and Dallas. Including, but not limited to:
Using Chick-fil-A’s Brand Visual Identity Standards plan, write for, schedule, and monitor social media accounts for Chick-fil-A Hiram and Chick-fil-A Dallas, creating content that is original and unique to Chick-fil-A, Hiram and Chick-fil-A, Dallas (consistently posting 4-5 times and 3-4 times a week for stories on all social media platforms), and based on the needs of the business. Including but not limited to, Instagram, Facebook & TikTok
Responding to comments and messages within 2-3 hours
Updating cover photos and profile photos as needed to coincide with current campaigns
Updating appropriate links within the proper profile settings
Schedule posts as needed through Meta Business Suite
Meet weekly with the Director of Marketing to ensure the social media plan remains focused and professional
Meet as needed with the Marketing Team to plan and coordinate events and promotions
Coordinate and plan in partnership with the Director of Marketing and the Marketing Team special video projects that highlight Chick-fil-A Hiram and Dallas
Coordinate and plan in partnership with the Director of Marketing and the Marketing Team social media photography sessions as needed for new menu items
Coordinate and plan in partnership with the Director of Marketing, Director of Training, Directors of Operations and the Marketing Team Campaign Kickoff videos
Schedule and facilitate the photography of promotion photographs for Team Members & photographs of Managers who have resigned for social media purposes
Using Chick-fil-A’s Brand Visual Identity Standards, create original graphic pieces need for various restaurant events/promotions for social media and in-restaurant promotions
Present at Chick-fil-A Dallas and/or Chick-fil-A Hiram events to assist with set up, clean up, assist with photography, etc
Change Reader Board as needed
Sampling new items added to the menu or based on need determined by the Director of Marketing
Assist with team-building gatherings/events for Chick-fil-A Hiram and Chick-fil-A Dallas
Assist Director of Marketing and/or Marketing Team with installation of Local, National, Seasonal, or Special Event, Elements, Décor, or Point of Purchase materials on an as needed basis
Prepare work anniversary cards for manager signatures (monthly)
Report monthly social media analytics to the Director of Marketing at the end of each month to measure performance for Chick-fil-A Hiram and Chick-fil-A Dallas
Qualification
Required
Professional marketing or communications experience
Experience in Digital Marketing
Creative and forward thinking
Results oriented
Affinity for marketing and event planning
Disciplined and well organized
Good communicator; both written and verbal
Strong time management skills
Ability to work without direct supervision and take lead on work as necessary
Resourceful and takes the initiative
Ability to start and complete projects in a timely manner
Demonstrating communication, interpersonal, organizational, and teamwork skills
Exercising effective judgment, sensitivity, creativity to changing needs and situations
Ability to lead and manage multiple projects at same time - use time management tools and resources, use project management tools and systems
Ability to work well in teams and work groups to achieve common goals
Leader (demonstrated track record of achievement)
Self-starter
Outgoing, friendly
Builds and maintains relationships with community members
Company
Chick-fil-A Corporate Support Center
At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
Founded in 1946
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Cathy
CEO
Brent Ragsdale
Senior Vice President, Chief Financial Officer
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