Banesco USA · 23 hours ago
Consumer Compliance Officer
Miami, FL, US
Full-time
Hybrid
Senior Level
5+ years expBanesco USA is seeking a Consumer Compliance Officer for our Compliance business unit. The role involves maintaining communication across departments, conducting compliance monitoring reviews, and assisting in the investigation of consumer compliance complaints.
BankingFinanceFinancial Services
Responsibilities
Maintain open communication to interact with all departments
Conduct monitoring reviews according to the monitoring schedule. Create reports to reflect the status of the Bank’s compliance with regulation, use the rating methodology to determine the overall rating of the review, create a report that reflects that status of the Bank’s compliance with regulation that includes an overall rating, violations of law or exceptions to policies and procedures as well recommendations for corrective action and to discuss the results of reviews with the VP, Consumer Compliance & CRA Officer
Monitor the completion of recommended action plans and negotiate new deadlines for action plans that remain pending
Perform quality control of HMDA reportable loans on a monthly basis to ascertain the accuracy of reported information. Provide training to applicable parties when errors are noted and correct errors in CRA Wiz HMDA LAR when necessary
Update and create policies and procedures whenever necessary
Assist the VP, Consumer Compliance & CRA Officer by creating and providing training presentations for targeted training; violations of laws, exceptions to policy noted in compliance monitoring reviews, implementation of new or amended regulation, implementation of new or amended bank products, etc
Assist in the investigation of consumer compliance complaints; understand the root cause of the error, if an error was made, determine the impact of the issue on other customers and determine restitution if any
Assist the VP, Consumer Compliance & CRA Officer with the review of advertisements and notices for customers coordinating with marketing and other departments
Assist the VP, Consumer Compliance & CRA Officer with regulatory exams and internal audits
Attend seminars to receive ongoing training and be informed of regulatory changes
Responsible for completing annual training program assigned other than Consumer Compliance
Performs other functions and/or duties as assigned
Qualification
Required
Bachelor's degree in Business Administration or equivalent work experience
Five (5) years of experience in the Consumer Compliance in a financial institution
Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Strong verbal and written communication skills, ability to communicate at all levels of the organization
Strong attention to detail and accuracy
Ability to multi-task, with strong organization, time-management and prioritizing skills
Strong customer service skills, ensuring satisfaction of internal and external customers
Problem-solving and analytical skills in order to identify problems
Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank's policies and procedures
Preferred
Certified Consumer Compliance Manager (CRCM), preferable
Benefits
Competitive base salary.
Paid time off.
Hybrid or fully remote option.
401k with employer match.
Tuition reimbursement.
Paid parental leave.
Medical, Dental, Vision.
Life Insurance.
Supplemental Insurances.
Short-Term & Long-Term Disability Benefits.
Free parking.
On-site Cafeteria.
Company
Banesco USA
With a proud legacy since 2006, Banesco USA is at the forefront of revolutionizing the banking landscape.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$11.91M2019-01-28Series Unknown· $11.91M
Leadership Team
Calixto (Cali) Garcia-Velez
President & Chief Executive Officer
Michel Vogel
Senior Vice President - Chief Credit Officer
Recent News
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