A.S.M.C. · 5 hours ago
Assistant Manager
Euless, TX
Full-time
Onsite
Mid Level
$25/hr - $25/hrApartment Service Management Company is seeking an Assistant Property Manager to assist with leasing, marketing, and resident relations for their community. The role involves maintaining financial records, processing rental payments, and ensuring resident satisfaction through effective communication and service.
Property ManagementReal EstateResidential
Responsibilities
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)
Immediately record all telephone and in-person visits on appropriate reports
Files own guest cards and maintain according to established procedures
Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status
Ensure apartment is ready for resident to move-in on agreed date
Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs
Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community
Monitor renewals. Distribute and follow-up on renewal notices
Assist in monitoring advertising effectiveness
Distribute all company or community-issued notices
Represent the company in a professional manner at all the times
Operate computers programmed with accounting software to record, store and analyze information
Understand the Apartment Association lease and contracted credit report application
Accept rental payments and post rents to the computer
Comply with federal, state and company policies, procedures and regulations
Record monies collected and prepare bank deposit slips on an on-going basis
Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software
Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed
Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures
Ensure that all invoices received from the properties are approved, entered and paid within a timely manner
Access computerized financial information to resolve vendor and payment disputes
Check figures, postings and documents for correct entry, mathematical accuracy and proper codes
Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents
Prepare statement of accounting notices for past residents
Prepare, review and close financial books for assigned properties on a monthly basis
Prepare and review quarterly and year end reports
Provide accounting support to Property Managers
Assist in lease transactions by typing leases, gathering applicant’s history and credit approvals
Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes
Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines
Provide general clerical assistance to community office
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments
Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
Maintain open communication with Property Manager and Maintenance Supervisor
Contribute to cleanliness and curb appeal of the community on continuing basis
Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager
Enforce policies of the community
Advise residents of referral concessions (if permitted)
Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc
Distribute newsletters, pamphlets, flyers, etc
Assist in conducting market surveys and shop competitive communities
Learn and ensure compliance with all company, local, state and federal safety rules. Ensures that unsafe conditions are corrected in a timely manner
Qualification
Required
Driver's License (Required)
Ability to Commute: Euless, TX 76039 (Required)
Ability to Relocate: Euless, TX 76039: Relocate before starting work (Required)
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Company
A.S.M.C.
Service excellence is the primary goal of Apartment Service Company and Apartment Service Management Company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase