Unisys · 22 hours ago
Data Center Technician in Muskogee, OK
Dell OSE - Muskogee, OK
Full-time
Onsite
Mid Level
3+ years expUnisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This hands-on, customer-facing role is focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service.
Business DevelopmentInformation ServicesInformation TechnologyManagement Information SystemsSoftware
Responsibilities
May serve as team or site leader, providing direction to other technicians
May have specialized and specific skillsets to support niche client environments
May assist with resource / task scheduling and resource management
Ensures best in class client experience across Field Engineering operations
Troubleshoots and resolves client escalations from team members
Supports roll-out of new, enhanced or upgraded products
Serves as subject matter expert, providing technical advice as required to help team members resolve difficult or unanticipated issues
Assists in providing technical training and improvement programs
Engages with dissatisfied clients to help resolve perceived issues, address technically complex situations and ensure satisfaction
Monitors equipment, system and network performance, identifying and addressing systemic and/or recurring issues
Develops and recommends ways to improve frontline solution processes, striving for improved client service, error reduction, operational effectiveness and efficiency
Qualification
Required
3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor's degree in IT or related field (or equivalent experience)
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government
Preferred
Dell or other vendor certifications are a plus, but not required
Company
Unisys
Unisys is a worldwide information technology company. They provide a portfolio of IT services, software, and technology that solves
10001+ employees
H1B Sponsorship
Unisys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (47)
2023 (24)
2022 (21)
2021 (21)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$1.19B2025-06-16Post Ipo Debt· $700M
2020-10-29Post Ipo Debt· $485M
2010-01-19Acquired
Leadership Team
Mike Thomson
CEO & President
Raj R Raman
CTO, Cloud
Recent News
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