Sunshine Health · 3 days ago
Supervisor, Care Management - LTSS
Miami, FL
Full-time
Onsite
Mid Level
$75K/yr - $135K/yr
4+ years expSunshine Health is a diversified national organization transforming the health of communities. They are seeking a Supervisor for Care Management - LTSS to supervise the care coordination team, ensuring quality and efficacy in care management delivery for long-term care members.
Hospital & Health Care
Responsibilities
Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements
Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs
Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns
Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate on-going communication between care management team, members, and providers
Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones
Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care
Assists with onboarding, hiring, and training long-term care management team members
Leads and champions change within scope of responsibility
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Must Reside in Miami Dade County, FL
Field Work required (50% Travel)
Long Term Care
2 + years of Care Management
Leadership
Excellent Customer Service and Communication Skills
Requires a Bachelor's degree and 4+ years of related experience
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
Benefits
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Company
Sunshine Health
Headquartered in Broward County, Sunshine Health is among the largest healthcare plans in Florida.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dwanna Hill
Provider Partnership Manager
Katherine Gomez
Provider Partnership Account Manager
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