Capital One · 23 hours ago
Senior Operations Associate, Wire Authentication Services - Essential Onsite
Ronkonkoma, NY
Full-time
Onsite
Mid, Senior Level
$97K/yr - $111K/yr
3+ years expCapital One is a financial services company seeking a Senior Operations Associate in Enterprise Payment Operations. The role involves overseeing a team to ensure efficient wire authentication processes while delivering exceptional service to customers and managing operational procedures.
Financial Services
No H1B
Responsibilities
Responsible for leadership activities amongst their site for 6-8 associates
Actively develop, manage and coach direct reports on a daily basis
Works with horizontal partner groups to drive process change and problem solve complex issues
Analyzes and evaluates operational procedures, recommends and implements modifications to improve quality and efficiency
Ability to work in a rapidly changing environment where priorities may shift immediately
Identifies and proposes process enhancements within the team or department. May serve as a representative for a specific product/process on cross-functional and multi-location projects
Acts to ensure all service levels are met/exceeded
Manages department’s audit remediation efforts including establishing controls and securing approvals
Assists operations in executing department’s business continuity tasks during Disaster Recovery
Performs periodic self-audits to ensure compliance with internal and external procedures/regulatory requirements
Qualification
Required
High School diploma, GED, or equivalent experience
At least 1 year of coaching, mentoring or people leadership experience
At least 3 years of experience working in the banking or the financial industry
At least 2 years of experience using Microsoft Office or Google Suite
Preferred
At least 2 years of people management experience
At least 2 years of process management experience
At least 2 years of wire operations experience
At least 2 years of banking operations experience
At least 2 years of operational risk management experience
PMP, Lean, Agile or Six Sigma certification
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
Benzinga.com
2026-01-21
Business – Latest Financial & Stock Market News | New York Post
2026-01-20
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase