Career Path Services · 3 days ago
Employment & Housing Navigator (DWD Spokane)
Spokane, WA
Full-time
Onsite
Entry, Mid Level
$53K/yr - $59K/yrCareer Path Services is seeking an Employment and Housing Navigator for their Dignified Workday program, which focuses on helping individuals experiencing housing instability find stable jobs and housing. The role involves providing case management, employment preparation, and ongoing support to participants while collaborating with community partners and employers.
Non ProfitTraining
Responsibilities
Determine eligibility and appropriateness for Dignified Workday enrollment
Recruit, evaluate, and screen candidates for program participation
Explain program expectations and participation requirements to new enrollees
Provide strengths-based case management for individuals experiencing employment and housing instability
Support participants in identifying strengths, addressing barriers, and developing strategies for vocational and housing success
Assist with employment preparation, job readiness instruction, career navigation, and job search activities
Provide job matching support and coordinate placement into employment and work-based learning opportunities
Support participants in maintaining on-the-job training requirements
Assist participants in accessing medical, behavioral health, and supportive services as needed
Deliver case management under BFET, FCS, and Spokane City Homeless Services program requirements
Provide case management for the Dignified Workday transitional housing program, supporting progress toward permanent housing
Help participants navigate housing resources, applications, and referral processes
Ensure participant choice and match opportunities to interests, backgrounds, and goals
Conduct structured follow-up with participants, OJT supervisors, and instructors to provide coaching and support that maximizes job retention
Maintain ongoing communication and support for up to 12 months after hire
Build and maintain partnerships with employers, industry groups, WorkSource Spokane, housing providers, and other community partners
Collaborate with partner agencies to support participant needs and expand employment and housing opportunities
Develop job opportunities and local employer relationships that support successful placements
Maintain accurate case notes, service plans, enrollment documentation, program-related expenditures, and exit outcomes
Ensure timely and accurate data entry across multiple MIS systems including EJAS, Reliatrax, and HMIS
Maintain required client files in both electronic and hard-copy formats
Update databases to track program outcomes and generate billing for the Foundational Community Supports program
Dynamically support other DWD operational needs as they arise
Perform all other duties as assigned
Qualification
Required
Experience providing strengths-based case management to individuals experiencing homelessness, housing instability, unemployment, or multiple barriers
Knowledge of housing resources, supportive services, employment barriers, job readiness instruction, and work-based learning strategies
Ability to navigate workforce development and housing programs including BFET, FCS, and local homeless services systems
Strong interpersonal and communication skills with the ability to build trust, demonstrate empathy, and engage diverse populations using trauma-informed and harm-reduction approaches
Ability to identify participant strengths and barriers, develop individualized plans, and coach individuals toward vocational and housing goals
Skill in employer engagement, job matching, and supporting participants in meeting on-the-job training requirements
Ability to conduct structured retention follow-up and provide coaching for up to 12 months after employment
Exceptional accuracy in documentation, case notes, and data entry; ability to meet compliance requirements across multiple MIS databases (EJAS, Reliatrax, HMIS, and others)
Ability to follow highly detailed program regulations, timelines, and funding-specific documentation and billing requirements, including FCS billing processes
Strong organizational, time management, and prioritization skills with the ability to manage individual caseload outcomes and deadlines
Effective problem solving, crisis response, and conflict resolution skills
Ability to synthesize information from multiple sources and communicate clearly, respectfully, and in ways participants fully understand
Proficiency with Microsoft Office applications and the ability to learn new software platforms, databases, and technology tools used in workforce and housing programs
Demonstrated commitment to equity, cultural humility, and creating an inclusive environment
A bachelor's degree in business administration, Human Resources Sales, Communication, Workforce Development. Appropriate work experience may be considered as substitute for the education requirement
Experience in case management, workforce development or housing services
Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate
Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency
Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment. Copies of driver's license and auto liability insurance coverage is required for personnel file at time of hire and annually thereafter
Preferred
Master of Social Work (MSW)
Certified Workforce Development Professional (CWDP)
Demonstrated success working in a performance-based system
Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homelessness, family violence, poverty etc
Experience in public speaking and presentations to a diverse community
Benefits
Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
403(b) Retirement Plan with a leading employer discretionary contribution
Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
13 Paid Holidays, including a Floating Holiday and a Birthday Holiday
Internet & Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program
Company
Career Path Services
Career Path Services is a workforce development and employment training 501(c)3 nonprofit firm.
Founded in 1971
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Dwonch
Chief Operating Officer
Company data provided by crunchbase