SIU Credit Union · 2 weeks ago
Credit Resolution Specialist
Carbondale,IL,US
Full-time
Onsite
New Grad, Entry Level
$18.73/hr - $23.41/hrSIU Credit Union is a strong and growing financial institution in Southern Illinois, looking for a dedicated Credit Resolution Specialist to join their team. The role involves managing delinquent accounts, advocating for members, and ensuring compliance with regulations while resolving outstanding balances.
BankingFinancial Services
Responsibilities
Establish early contact with members to create payment arrangements. Use your human relations skills to negotiate resolutions that balance the best interests of the credit union with the member's unique circumstances
Maintain accurate, up-to-date activity reports on late and delinquent loans. Document all collection activities thoroughly
Assist in preparing documents for repossessions, collection agencies, and legal actions (including bankruptcy claims)
Perform investigative tasks to locate members and collateral when necessary
Ensure all activities remain in strict compliance with security procedures and federal/state regulations while maintaining member confidentiality
Qualification
Required
High School Diploma or equivalent
Must be bondable
Strong understanding of collection procedures and current federal/state laws and regulations
Exceptional oral and written communication skills for interacting with members, staff, and management
Proficiency in Microsoft Excel, Word, and Windows-based programs
Preferred
Background in a financial institution and knowledge regarding bankruptcies and small claims court
Benefits
Comprehensive Benefits: A full program designed to support your health and future.
Paid time off
Paid holidays
401(k) profit share option
Company
SIU Credit Union
SIU Credit Union is a not-for-profit, cooperative financial institution.
Founded in 1938
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandy Taylor
VP of Finance/CFO
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