First National Bank GH · 4 days ago
Director, Community Banking
Boulder, CO - Iris Branch
Full-time
Onsite
Mid, Senior Level
$105K/yr - $179K/yr
5+ years expFirst National Bank GH is committed to employee success and is seeking a Community Banking Relationship Manager. The role focuses on delivering advice and value to business customers, managing relationships, and facilitating growth and retention in line with credit and risk strategies.
BankingFinancial Services
No H1B
Responsibilities
Help customers be successful by understanding customer needs and matching with FNBO solutions
Proper use of Salesforce
Proper use of Precision Lender
Proper use of IMPAX
Collaboration
Full adaption to new way of working in nCino
Be respectful of other roles and process
Manage portfolio relationships matching the skills, knowledge, and experience of the RM to the needs of the customers in their geography framework
Deliver an Uncommon Understanding for customers and providing advice and value based on the customers financial needs and goals by
30% time spent acquiring new business
50% time spent growing existing business
20% time spent servicing exiting business
Be accountable for managing a portfolio of 50 relationships averaging $50M loans
Be accountable for managing a portfolio of 50 relationships averaging $50M deposits
Build a portfolio of business customers by delivering advice and value
Build centers of influence (attorney, accountants, and other needed referral sources)
Guide, direct and facilitate solutions across all product specialties of the bank for their business customers
Participate and be involved as an active community member
Identify new business customer opportunities and solutions aligned to match customer needs
Oversee portfolio quality focused on growth and retention in line with credit risk
Facilitate product partners and support teams based on customer needs
Negotiate terms and options with customer
Qualify and document opportunities
Set expectations with customer regarding timeline and product document requirements
Leverage technology and tools consistently for data quality
Use sales and prospecting tools and processes, effectively
Partner with others across the diverse footprint of the enterprise to optimize referral opportunities to meet the needs of the business customer
Collaborate with partners across the enterprise to fully optimize meeting the needs of the business customer to accelerate income and growth
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties
Complete compliance training and adhere to internal procedures and controls, as required
Report any known violations of compliance policy, laws, or regulations
Report any suspicious customer and/or account activity
Exhibit professional behavior and promote positive working relationships
Maintain regular and predictable attendance
Qualification
Required
Bachelor's Degree
5+ years of successful commercial lending relationship management experience
Ability to build and grow a diverse portfolio of business products with professionally managed businesses
Customer-focused thinker
Strong customer and people relationship skills
Proficient credit analysis knowledge and skills
Proven experience prioritizing and handling multiple customer relationships at the same time
Candidates must possess unrestricted work authorization and not require future sponsorship
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Company
First National Bank GH
First National Bank Ghana received a universal banking license from the Bank of Ghana during the second half of 2015 with Richard Hudson as Chief Executive Officer.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
British International Investment
2025-12-09Debt Financing· $20M
Leadership Team
Joel Ainsah-Mensah
Head of Credit
Recent News
Business Ghana
2025-12-13
Business Ghana
2025-10-31
Company data provided by crunchbase