Pinnacle Aviation · 2 days ago
Flight Support Coordinator - Trip Concierge
Pinnacle Aviation is seeking a dynamic and proactive Flight Support Coordinator to join our team and deliver exceptional assistance to our clients and internal teams. This role supports aircraft management and charter operations by overseeing all trip logistics, ensuring every flight is organized and ready for seamless execution prior to departure.
Responsibilities
Assign and confirm flight crew for each scheduled trip
Upload accurate passenger information and prepare detailed manifests
Arrange catering and ground transportation based on trip requirements or instructions
Prepare and distribute trip documents (itineraries, manifests, etc.) to brokers, passengers, charter and flight crew ahead of time
Monitor the flights inbox and proactively support the operations team with coordination needs
Notify FBOs of departure and arrival times, including special handling requests
Secure fuel releases using cost-effective vendors
Provide flight following and crew support throughout each trip
Ensure all passengers needs are met from pre-departure to arrival
Coordinate all FBO communication, passenger manifests, catering and ground transportation once a trip is booked
Ensure completed trip documents are provided to brokers, retail passengers, operations and flight crew for full trip awareness
Others as assigned
Qualification
Required
High school diploma or GED
Ability to Commute: Scottsdale, AZ 85260
Preferred
Prior experience with Aviation field a plus
professional hospitality: 1 year
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance