Data Verification Analyst jobs in United States
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First Orion · 11 hours ago

Data Verification Analyst

positionNorth Little Rock, AR
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

First Orion is a market leader in branded communications technology, helping businesses improve customer experience. They are seeking a Data Verification Analyst to research and verify data, ensuring quality across internal and customer-facing systems while collaborating with team members.

Big DataMobile AppsSoftwareTelecommunications
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Culture & ValuesbadNo H1Bnote
Hiring Manager
Maricela Valadez, SHRM-CP
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Responsibilities

Research and verify data through phone-based contact and web-based searches, as well as First Orion internal tools
Work to ensure data quality across all internal and customer facing systems
Communicate with team members and other First Orion teams about verification details
Customer problem solving through email and/or tickets
Support customer escalations by being on call approximately once per quarter. You would be primary on-call contact once every three months, and then move to secondary on-call the following week

Qualification

Data verificationMicrosoft OfficeResearch experienceFluent in SpanishCustomer serviceDetail-orientedTime managementInterpersonal skills

Required

High School diploma
Microsoft Office proficient: Excel, Word, Outlook
Detail-oriented with excellent communication and problem-solving skills
Time Management skills
Ability to work independently or in a group environment
Strong customer service and effective interpersonal skills, including ability to speak on the phone for many hours of the day in a professional and courteous manner

Preferred

Fluent in Spanish is a plus
Previous research experience in an academic or work-related project
MIS bachelor's or associate degree

Benefits

Open PTO
Company paid holidays
Flex Fridays
Flexible work arrangements
Generous health and dental/vision options
Retirement plans
Learning and development programs
Career path frameworks
Tuition reimbursement
Company options
Bonus potential

Company

First Orion

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First Orion allows businesses to brand communications, revealing the who and why behind the call to deliver enhanced customer experiences.
dateFounded in 2008
location
North Little Rock, Arkansas, USA
people-size201-500 employees
web-link
https://firstorion.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Jeff Stalnaker
President and Founder
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Libbi Whitehurst
Chief People Officer
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Recent News

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Company data provided by crunchbase