DENSO · 10 hours ago
Quality Engineer 1
Kentucky, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expDENSO is a company focused on automotive manufacturing, and they are seeking a Quality Engineer 1 to ensure customer quality issues are resolved efficiently. The role involves managing customer claims, monitoring quality issues, and developing countermeasures to improve processes.
AutomotiveManufacturingProduct Design
Responsibilities
Manages in-line (non-conformance) claims by customer for assigned plants/manufacturers
Monitors customer quality issues via web portal, regular correspondence and during customer site visits. Investigates quality concerns, recovers defective products and ships to DENSO plants and establishes on site containment for critical issues
Reviews countermeasures suggested by DENSO plants
Tracks customer rating system to ensure records match actual performance and reconciles inaccurate records with customer and requests revisions
Works to isolate and identify root causes within a process via on-site review and data analysis
Develops countermeasures to resolve issues found to prevent recurrence
Manages approval process/system engineering change activity for assigned customers
Reviews design change information and follows up with DENSO plants with any concerns prior to submission to customer
Relays customer requests for more information, data, sample parts prior to approval of design changes
Sends notification to plants of approval to ship new parts
Holds status update meetings with customers to detail progress and concerns
Ensures that all New Model Requirements are completed according to the schedule supplied by the customer. Attends customer kickoff meetings to determine project requirements
Follows DENSO NA QE standards to manage new model launch activities. Negotiates any changes to customer or plant side requirements
Establishes plant visits to perform audits
Monitors design changes to confirm implementation and effectiveness of change
Performs plant 'Go and See' activities when a major quality issue is reported
Performs a root cause analysis and evaluates process changes / countermeasures that the plant has made
Makes recommendations towards additional improvements
Other duties as assigned
Qualification
Required
Bachelor's degree in Engineering, Sales or related degree
0+ Relevant experience in Quality
Proficiency with standard and specialized test equipment, data analysis, and reporting tools
Familiarity with ISO/TS standards, APQP, PPAP, FMEA, and other automotive quality tools
Mechanical aptitude as many issues presented by the customer are vague and require additional investigation
Customer service skills. Ability to promote and support a service-oriented environment
Negotiation skills. Ability to defend position strongly while keenly aware of the need to maximize benefits for all sides
Demonstrated ability to foster and maintain relationships with an ability to work as part of a cross-functional team
Possesses flexibility to work in a fast paced, dynamic environment
Demonstrates a high commitment to quality
Proficiency in Microsoft Office products such as Word, Excel and PowerPoint
Preferred
Experience working in automotive manufacturing
Company
DENSO
Denso is a supplier of advanced automotive technology.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$49.17MKey Investors
Sumitomo Mitsui Banking Corporation
2022-11-09Post Ipo Debt· $49.17M
2011-01-14IPO
Leadership Team
Akio Shikamura
Senior Executive Director
Akio Tajima
Senior Executive Director
Recent News
2026-01-19
2026-01-17
2026-01-16
Company data provided by crunchbase