One80 Intermediaries · 22 hours ago
Travel Claims & Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$16.85/hr - $21.65/hrOne80 Intermediaries is a leading insurance wholesaler and program manager with a commitment to exceptional customer service. The Travel Claims & Customer Service Representative serves as the first point of contact for claims, processing them in accordance with policies and ensuring a seamless experience for claimants and callers.
ConsultingInsuranceWholesale
Responsibilities
Independently process travel claims in accordance with associated policies
Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations
Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner
Consistently meet established performance standards, including quantity and quality claims processing standards
Maintain current knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and all other job functions
Ability to function independently within established guidelines
Maintain HIPAA compliance
Qualification
Required
Independently process travel claims in accordance with associated policies
Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations
Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner
Consistently meet established performance standards, including quantity and quality claims processing standards
Maintain current knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and all other job functions
Ability to function independently within established guidelines
Maintain HIPAA compliance
Effective time management skills
Excellent interpersonal, verbal, and written communication skills
Intermediate skill level in Microsoft Office programs
Problem/issue resolution capability
Ability to work effectively in a fast-paced team-based environment
Company
One80 Intermediaries
One80 Intermediaries provides Underwriter and Wholesale Broker in all forms of Commercial Insurance. It is a sub-organization of Accession Risk Management Group.
Founded in 2019
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Martin Burlingame
Managing Director
Recent News
2025-09-19
2025-09-12
Company data provided by crunchbase