Thompson Hotels · 8 hours ago
Front Office Host | Full-Time
Austin, TX
Full-time
Onsite
New Grad, Entry LevelThompson Hotels, part of Hyatt, is committed to providing exceptional guest experiences through attentive service. The Front Office Host is responsible for the guest registration process, communicating hotel services and promotions, and ensuring a welcoming atmosphere for guests.
Hospitality
Responsibilities
Responsible for the guest registration process and communication of hotel services and promotions
Processing forms of payment and responding to guest inquiries
Creating a positive guest experience through casual conversation
Qualification
Required
A friendly and welcoming demeanor
Previous customer service required
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
A desire to exceed guest expectations
Ability to stand for long periods of time
An understanding of authentic hospitality and care
Work cohesively with colleagues as part of a team
Flexible schedule - willing and able to work day shifts, evening shifts, weekends and holidays
Benefits
Health and welfare plans
401(k) plan
College Saving Plan
Employee Stock Purchase Plan
Paid time off including vacation, holidays, and sick leave
Paid Family Bonding Time
Adoption Assistance
Discounted and complimentary rooms at Hyatt locations across the globe
Free colleague meals during shifts
Well-being & educational assistance
Company
Thompson Hotels
A True Original Welcome to the new Golden Age — where we celebrate what lasts and what moves the world forward.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase