Fiserv · 1 day ago
Risk Application Support - Advisor
Berkeley Heights, NJ
Full-time
Onsite
Mid Level
$110K/yr - $186K/yr
4+ years expFiserv is a global leader in Fintech and payments, dedicated to connecting financial institutions, corporations, merchants, and consumers securely. The Risk Application Support Advisor is responsible for maintaining card risk platforms, providing production support, and collaborating with various teams to ensure transaction integrity and service commitments.
Financial ServicesFinTechInformation ServicesInformation Technology
Responsibilities
Provide production support and incident resolution for risk applications across UNIX/Linux clusters and Java-based platforms (including application web services, coherence cache management, and batch job monitoring), including 24x7 on‑call rotations and escalations
Deploy, validate and rollback application releases working with Development, QA, and Release/Change Management; create runbooks, perform post‑mortems/RCA after fallbacks, and ensure configuration management and CI best practices
Build and maintain automation and monitoring (scripts, alerts, Splunk/Dynatrace/ExtraHop integrations) to detect issues early, reduce mean time to resolution and notify technical/product teams
Drive infrastructure and application reliability activities: capacity planning, performance tuning, scaling, provisioning, and execution of the Risk Disaster Recovery Plan
Maintain technical support documentation, participate in global project teams, and evolve deployment/testing strategies and automation (including RPA/automation tool integrations) to improve deployment speed and stability
Qualification
Required
3+ years hands‑on UNIX/Linux and Java application production support experience, including shell scripting and Oracle (SQL) operations
2+ years working with middleware, app servers, and schedulers (Apache, WebSphere/WebLogic/JBoss; Control‑M/AutoSys) plus experience with CI/CD and configuration management
Familiarity with NoSQL/Coherence (Couchbase/Cassandra/MongoDB/Coherence), monitoring tools (Splunk, Dynatrace, ExtraHop), automation tools (UIPath/Automation Anywhere/Blue Prism), Agile/DevOps practices, and ITIL production support principles
4+ years technical experience and a bachelor's degree in computer science, Information Systems or equivalent
Preferred
1+ deployments or operational experience with Oracle GoldenGate
1+ projects delivered using RPA/automation tools (UIPath, Automation Anywhere or Blue Prism)
Practical exposure to risk platforms (Falcon, Feedzai, Rule Manager, Case Management, Risk Gateway) or prior financial services/banking production support experience
Benefits
Eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
H1B Sponsorship
Fiserv has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
legacy.thefly.com
2026-01-22
Fintech Hong Kong
2026-01-22
FX News Group
2026-01-22
Company data provided by crunchbase