Consumer Digital Content Associate II (US) jobs in United States
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TD Securities · 22 hours ago

Consumer Digital Content Associate II (US)

TD Securities is one of the world's leading global financial institutions, and they are seeking a Consumer Digital Content Associate II to lead and execute content framework creation for the Digital Customer Experience. This role involves collaborating with designers and communication managers to develop and publish engaging content that supports the company's strategic priorities and growth.

BankingFinanceFinancial Services

Responsibilities

Collaborates with project partners, assessing content and publication requests, by understanding the business requirements, impacts to Retail Store Employees, and alignment to an integrated digital experience
Effectively prioritize (on time, on budget, delivered to meet business need), communicate status and provide timely escalation of issues to business partners
Presents content concepts and direction to business partners in collaboration with designers
Provides quality assurance of deliverables
Provides support to Consumer Communication managers
Contributes to project scoping and planning
Makes recommendations on user requirements for projects
Leads development of high-level messaging concepts for digital experiences
Provides input on brand-strategic conceptual frameworks for digital experiences
Collaborates with Consumer Communications Managers on optimizing copy for Search Engine Optimization /Search Engine Marketing
Report effectiveness of content to our business partners using analytics and data
Seeks out current industry knowledge and educates team members
Develops and documents content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
Proofreads and corrects web copy for grammar, punctuation and style in accordance with style and brand guidelines

Qualification

Content strategySearch Engine OptimizationContent governanceData reportingFinancial services knowledgeUsability principlesProofreadingMulti-taskingCollaborationCommunication skillsAttention to detailSelf-motivatedOrganizational skills

Required

Bachelor's degree or work experience equivalent to Bachelor's required (preferably in Marketing, Communication, Advertising or Journalism)
5-7 years' experience in content strategy and/or content creation
Strong portfolio of writing and or design samples
Expert writing, editing and proofreading skills, with experience writing for online required
Understanding of interaction design and usability principles and how content strategy and creation contributes to the user experience
Excellent written and verbal communication skills
Strong ability to articulate concepts and rationale to team members and business partners
Ability to multi-task and work efficiently under pressure, with careful attention to detail
Ability to work independently as well as collaboratively
Self-motivated, organized and accountable
Passion for digital experiences and enthusiasm for collaboration with other creatives
Solid knowledge of applicable programs (e.g. Word, Excel, PowerPoint, web-based programs)

Preferred

Financial services industry knowledge preferred

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

TD Securities

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TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.