Edgewood University · 17 hours ago
ASSISTANT DIRECTOR OF FACILITIES OPERATIONS
Madison, WI
Full-time
Onsite
Mid, Senior Level
3+ years expEdgewood University is a Catholic college committed to academic excellence through diversity. The Assistant Director of Facilities Operations will assist in managing the Facilities Operations Department, overseeing Event Services and Custodial staff, and ensuring high levels of customer service and effective communication within the campus community.
Higher Education
Responsibilities
Oversee the Event Services reservation process, including space scheduling for university departments, affiliated schools, and external clients
Review and approve events to ensure compliance with university policies and sponsored event guidelines
Supervise the Event Services Manager and student staff, supporting effective communication and policy adherence across departments
Oversee the content of the Event Services public website, supporting both external marketing efforts and internal communication
Oversee the maintenance of the Event Services internal SharePoint site, ensuring accessibility and accuracy of internal requisition forms and resources
Manage all rental contracts and ensure compliance with insurance, tax-exempt status verification, and other risk management requirements
Lead the research, development, and implementation of procedures to improve the efficiency and effectiveness of the event reservation and booking process
Analyze data and conduct benchmarking research to recommend appropriate fee structures for facility rentals, audiovisual services, custodial services, and technical support
Oversee the Event and Conference Services operating budget to ensure accuracy, completeness, and compliance with university policies and procedures
Ensure a high level of customer service is provided by the Event Services Office
Oversee supervision of Custodial Manager and/or contracted labor
Assist Custodial Manager in establishing long- and short-range goals for staff
Maintain partnership between Residence Life, Security and Facilities Operations to ensure the best learning and living environments are provided
Oversee selection and ongoing contracts with outside vendors, as well as ongoing custodial projects
Oversee and make recommendations for waste diversion from all campus facilities
Coordinate with Custodial staff the cleaning and turnover schedules in residence halls and classrooms that best accommodates summer groups and conferences
Coordinate best practices for move-in and move-out with Custodial Staff and Residence Life
Assist the Director of Facilities in planning of short-term and long-term projects on campus or other University owned or leased property
Collaborate with campus departments and managers on campus to define scope and requirements of each project
Support the Director of Facilities in the management of contractors and/or vendors to complete work on schedule
Support energy efficiency efforts by reviewing energy use data and contributing to recommendations for improving operational efficiency
Assist the Director of Facilities Operations and Maintenance Staff in determining and managing short- and long-range projects and coordinating timing of the work
Assist in the day-to-day management and completion of various work orders
Determine best options for replacement and repair of dining service equipment
Coordinate with Maintenance staff the repair and maintenance schedules in residence halls and classrooms that best accommodate summer groups and conferences
Assist the Director of Facilities Operations and Landscape and Grounds Manager in planning and managing short- and long-term projects, including scheduling and coordination
Support day-to-day oversight and completion of work orders
Coordinate landscape and roadway projects with the Landscape and Grounds Manager to accommodate summer conferences and groups
Coordinate with Landscape and Grounds staff the major repairs in roadway and landscape campus way that best accommodates summer groups and conferences
Work with the Facilities Specialist to coordinate approved office moves, including scheduling of staff to facilitate furniture relocation, wall and flooring repair, and deep cleaning prior to occupancy
Oversee campus-wide furniture replacement planning and procurement for residence halls, offices, classrooms, and commons areas
Manage furniture storage to maximize limited University space
Serve on committees and selection teams as approved by the Director of Facilities Operations
Work with Facilities Operations to schedule room and building closings for necessary Maintenance and Custodial repairs
Qualification
Required
Associates or Bachelor's Degree preferred and/or 3-4 years of experience in Management
Department staff and budget management experience
Strong communication skills, both verbal and written
Experience in training personnel in both office procedures and computer applications
Thorough knowledge of excellent customer service protocol
Thorough knowledge of computer software applications, particularly MS Office, SysAid, AkitaBox, Ad Astra, and Course Dog
Strong organizational skills are required
Knowledge of University policies, procedures and services and skill in written and oral communication. Must be capable of accepting the University Mission Statement and working within its guidelines
Multicultural Competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways
Must also be able to work effectively with all departments and offices in the University and the public
Ability to operate in an educational environment
Advanced analytical and critical thinking skills and the ability to gather, compile, analyze, summarize and effectively present data and prepare reports
Strong interpersonal skills and advanced verbal and written communication skills
Demonstrated leadership, organizational and management skills
Company
Edgewood University
Edgewood University, rooted in the Dominican tradition, engages students within a community of learners committed to building a just and compassionate world.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ed Taylor
Chief Of Staff / Chief Communications Officer
Michael Meissen, Ph.D.
Senior Director PK-20 Educational Innovation and Partnerships - Secondary Program Coordinator
Company data provided by crunchbase