Walmart Canada · 2 months ago
(USA) Director, Technology Operations
Bentonville, AR
Full-time
Onsite
Director/Executive
$110K/yr - $220K/yr
6+ years expWalmart Inc. is a leading retail company, and they are seeking a Director of Technology Operations to lead the E-commerce Fulfillment Strategy & Execution team. This role is responsible for delivering enterprise-level strategies that drive Walmart’s fulfillment objectives, ensuring that fulfillment experiences meet customer expectations and support business growth.
DeliveryRetailShopping
Responsibilities
Owns the design and execution of fulfillment strategies that directly impact sales conversion, speed promises, and customer satisfaction across e-commerce
Partners with Merchandising, Supply Chain, and Technology leadership to align on initiatives such as DSV to 1P/WFS migration, national assortment management, pre-orders, and critical sales events (e.g., BTS, AE)
Oversees fulfillment governance forums to ensure end-to-end visibility, simulation, and alignment on actions that may shift volume across the network
Defines technology requirements and partners with ecom, site experience and merchants to deliver against new fulfillment experiences that expand customer choice (e.g., bulk purchases, “dinner tonight,” subscriptions)
Leads a high-performing team while also orchestrating alignment across multiple business units and functions
Balances near-term execution (e.g., event readiness) with long-term network and technology strategies
Ensures Walmart can deliver faster, more reliable fulfillment promises at national scale
Qualification
Required
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area
8 years' experience in project management, program management, program operations, or related area
3 years' supervisory experience
Preferred
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area
Background in creating inclusive digital experiences
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards
Knowledge of assistive technologies
Knowledge of accessibility best practices
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase