New View Alliance, Inc · 2 days ago
Client Services Coordinator
Williamsville, NY
Full-time
Onsite
Entry, Mid Level
$18/hr - $22/hr
2+ years expNew View Alliance, Inc. is dedicated to providing strategic planning and administrative support for behavioral health services. They are seeking a Client Services Coordinator to ensure an efficient revenue cycle for self-pay services, including managing collections and verifying insurance eligibility.
FinanceHuman ResourcesNon Profit
Responsibilities
Ensure accurate registration of patient demographics to billing system and complete insurance verification across assigned programs. Call patients to inform them of their copay and deductible responsibility
Verify insurance eligibility 48 hours prior to client’s scheduled appointments and inform clinician and client if insurance is inactive. Verify new clients added to the schedule after two days and communicate with clinician
Review patient bills for accuracy and completeness and obtain any missing information
Produce billing statements for co-pays and co-insurances. Respond to billing inquiries on a daily basis. Work collaboratively with the Medical Billing Supervisor as well as the Clinic Supervisor. Adhere to HIPAA rules at all times
Gather data and prepare reports as requested by the Medical Billing Supervisor to include insurance adjustments and writeoffs, final notices and collections, and balance statements
Other duties as assigned
Qualification
Required
2 years' experience in medical billing in a healthcare setting, account reconciliation and collections
Ability to work in an Electronic Medical Record
Working knowledge of Microsoft Office products
Must be very detailed driven, well organized, and have strong analytical skills
Understands and values the importance of the 'team' in accomplishing goals
Must possess a high degree of discretion in dealing with confidential client information & adhere to all HIPPA guidelines
Ability to work collaboratively toward an effective performance improvement process designed to improve program efficiencies and effectiveness for the clients and their family resources
Able to handle highly confidential information
Proficiency with typing and computer skills
Must have excellent organizational and communication/interaction skills
Ability to accept supervision and collaborate as part of a team
Ability to be flexible and adapt to change
Company
New View Alliance, Inc
New View Alliance (named one of Western New York’s “Best Places to Work”) is the parent company of Gateway-Longview, Inc., and New Directions Youth & Family Services, Inc., providing both agencies with strategic planning, advocacy and shared administrative support for finance, human resources, information technology, corporate integrity and Diversity, Equity, Inclusion, and Justice (DEIJ).
201-500 employees
Funding
Current Stage
Growth StageRecent News
Buffalo Business First
2025-03-25
Buffalo Business First
2024-12-18
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