Account Manager, SMB jobs in United States
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Digible, Inc · 23 hours ago

Account Manager, SMB

Digible is a digital marketing company focused on providing innovative solutions to the multifamily industry. The Account Manager will cultivate relationships with clients, oversee digital marketing campaigns, and provide strategic insights to ensure client satisfaction and campaign success.

AdvertisingMarketing

Responsibilities

Manage all aspects of client relationships including 120-140 accounts, a high-volume of PMCs, maintaining response time SLA’s and a monthly retention rate of 96%+
Provide monthly performance reports with actionable recommendations by set deadlines
Collaborate with the Paid Media, Organic, and Tech teams to optimize campaign performance across all channels
Develop and maintain a full understanding of marketing, products/services and digital strategy for assigned clients
Keep track of small and large details and delegate/work closely with other members supporting the accounts
Proactively monitor and analyze campaign data to identify trends, issues and opportunities for improvement, partnering cross functionally to optimize campaigns for best ROI
Monitor client KPIs, retention, and satisfaction, taking proactive action to improve portfolio health

Qualification

Digital MarketingClient Relationship ManagementPerformance ReportingData AnalysisCommunication SkillsOrganizational SkillsGrowth MindsetTeam Collaboration

Required

2-4 Years in a Client Facing Role
2+ Years of Digital Marketing Experience (paid search, paid social, display, geofencing)
Experience Working in a Fast Paced Agency Environment
Superb communication skills
Growth mindset
Values-driven approach aligned with Digible's culture of authenticity, curiosity, focus, humility, and happiness

Preferred

Multifamily/Senior Living/Student Housing Experience is a Plus

Benefits

4-Day Work Week (32 Hour Work Week)
WFA (Work From Anywhere)
Profit Sharing Bonus
3 weeks of PTO as well as Sick leave, and Bereavement
11 paid holidays
401(k) + Match
75% employer paid health benefits (Medical, Dental, and Vision)
$75/ month reimbursement for Physical Wellness
$75/ month reimbursement for Mental Wellness
$1000/year travel fund for employees who have been with Digible 3+ years
Monthly subscription for Financial Wellness Coaching
Dog-Friendly Office
Paid Parental Leave
Monthly Social Events
Weekly Lunches and Snacks for in-office employees

Company

Digible, Inc

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Digible is a motley crew of energetic industry professionals who all share a passion for a common purpose: to transform the apartment marketing industry.

Funding

Current Stage
Growth Stage
Total Funding
$0.25M
Key Investors
Axion Multifamily Realty Advisors
2018-04-09Seed· $0.25M

Leadership Team

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Reid Wicoff
Founding Partner, CEO
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David Staley
Co-Founder
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Company data provided by crunchbase