Dicor Products, an Airxcel brand · 1 day ago
SYSTEMS ADMINISTRATOR
Elkhart, IN, US
Full-time
Onsite
Senior Level
$75K/yr - $85K/yr
7+ years expDicor Products, an Airxcel brand, is seeking a Systems Administrator responsible for managing, maintaining, and securing the organization's computer systems, servers, and networks. The role involves installing and configuring hardware and software, resolving technical issues, and implementing security measures to ensure reliable operations.
Manufacturing
Responsibilities
Provide support to resolve incidents using the ITSM software
Perform problem management through troubleshooting to determine root cause
Provide training for business applications
Schedule and oversee hardware warranty repairs
Select and maintain IT hardware for the company
Develop new technologies for the company
Follow defined IT processes and procedures
Update and create knowledge base articles for IT staff and end users
Promote a team environment by assisting other team members on support issues when needed
Provide phone support as needed
Any other tasks as needed by the IT Manager
Qualification
Required
Bachelor's degree in computer science or comparable experience in information technology
7+ years working experience in an enterprise environment with 100+ users
Strong customer service and interpersonal skills
Excellent verbal and written communication
The ability to communicate and interpret IT information to end-users
Problem-solving through troubleshooting
Attention to business-critical systems and responding accordingly
Willingness to learn and build IT and industry knowledge
The ability to work with a positive attitude in a team environment
The ability to work on multiple problems simultaneously
Working knowledge of the following systems and technologies: Windows 10/11 environment, Workstation hardware technologies (Desktops, laptops), Workstation Peripherals (Printers, scanners, phones, etc.), Windows Server 2019/2022/2025, Active Directory, Microsoft 365 Management, Device Management Platforms (Intune, Google, etc.), VMware Management and Implementation, Enterprise Anti-Virus Management, Enterprise Accounting Systems, Enterprise Network Management Tools, Enterprise RMM Tools (Remote Monitoring and Management), Enterprise Firewall/Router Management and Implementation, Competent with the following troubleshooting tools: Command Prompt, Task Manager, Resource Monitor, MMC, PowerShell, etc
Preferred
Industry certifications (Net+, A+, ITIL, HDI-DST, Microsoft Windows Server Hybrid, Sec+, VMware Certified Professional, etc.) preferred and/or equivalent industry experience
Company
Dicor Products, an Airxcel brand
Dicor Corporation has been a leading supplier of component products to RV manufacturers and other industries since 1984.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-10-03Acquired
Company data provided by crunchbase