Primary Services · 17 hours ago
Order Fulfillment Dispatcher
Primary Services is a dynamic company seeking an Order Fulfillment Dispatcher for a large, fast-paced organization. The role involves supporting sales and operational teams to ensure accurate order processing and effective communication with customers, contributing to efficient business operations and customer satisfaction.
Human ResourcesStaffing Agency
Responsibilities
Support field sales representatives with order coordination, pricing, quotes, and proposal preparation
Maintain and update CRM records, customer files, and sales opportunities
Track open items, follow-ups, and customer requests to ensure timely completion
Serve as a primary point of contact for customers regarding order status, delivery timelines, and service inquiries
Assist with new account setup and ongoing account maintenance
Coordinate with operations, warehouse, logistics, and credit teams to support customer requirements
Enter and process orders accurately, ensuring consistency across sales and operational systems
Prepare and maintain sales documentation, summaries, and change records for customer projects
Generate reports, summaries, and activity tracking for sales and operational purposes
Support special sales initiatives, promotions, and internal projects as needed
Qualification
Required
1–3 years of experience in sales support, inside sales, customer service, or administrative support
Proficiency in Microsoft Office applications (Excel, Outlook, Word); CRM experience preferred
Strong organizational skills with high attention to detail
Effective written and verbal communication skills
Ability to manage multiple priorities in a fast-paced, sales-driven environment
Preferred
CRM experience preferred
Prior B2B or industrial distribution experience preferred but not required